Noeline Nakayima
Montreal,QC
Summary
Detail-oriented compassionate team player. Friendly and with the ability to handle multiple tasks
Overview
11
11
years of professional experience
Work History
Volunteer
Moisson Montreal (Warehouse)
01.2024 - 02.2024
- Participated in branding.
- Packaging of food stuff
- Sealing of packaged food stuff
- Sorting of food stuff
Warehouse Worker
Mukwano Group Of Companies
09.2021 - 07.2023
- Used machinery and equipment such as box cutters.
- Operated equipment while observing standard safety procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Did packaging of finished products
- Branded packaged products
- Consistently lifted materials weighing as much as 25 Kilograms.
- Ensured that the work area we worked from was always clean.
Personal Support Worker
Nalukolongo Elderly People's Home
01.2019 - 07.2021
- Transported clients to doctor's appointments and to social events.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Worked flexible hours across night, weekend, and holiday shifts
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming including changing sanitary diapers
- Monitored clients' overall health and well-being and noted significant changes.
- Cleaned house, ran errands, managed laundry.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Administered medications as prescribed, ensuring proper dosage and adherence to sche
- Completed regular check-ins and progress report for each client.
- Maintained clean personal areas.
- Conducted housekeeping duties to maintain a clean and comfortable living space for patients.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Laundered items, changed sheets and made bed to keep patients' beds clean.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Assisted with feeding.
Housekeeper
Mako Cleaning Services
07.2017 - 12.2018
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Returned emptied garbage receptacles to proper locations.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained a spotless environment for clients through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Dusted picture frames and wall hangings with cloth.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Rotated linens in storerooms and replenished when supplies ran low.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Handled requests for extra linens, toiletries and other supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated electronic backpack vacuums and floor sweepers.
- Verified cleanliness and organization of storage areas and carts.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Sales Associate Specialist
Nandadeep International (U) Ltd
01.2013 - 09.2016
- Managed cash register after end of shift to balance and record accurate transactions.
- Prioritized helping customers over completing other routine tasks in store
- Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
- Streamlined inventory management processes by implementing organizational solutions for easier product tracking.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Offered exceptional after-sales support to customers, handling inquiries promptly while going above-and-beyond to ensure complete satisfaction.
- Worked closely with manager to solve problems and handle customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Diploma In Marketing Management - Marketing And Consumer Studies
Multitech Business School
Uganda-Kampala11.2011
Skills
- Time management
- Interpersonal skills
- Communication skills
- Teamwork
- Recordkeeping
- Attention to Detail
- Emotional intelligence
- Patience
- Dedication
- Compassion
- Adaptability
- Flexibility
- Computer Skills
Languages
English
Full Professional
References
- Ssozi Gloria General Manager Nalukolongo Elderly People's Home gloriassozi5@gmail.com
- Kato Fred Kizito. 438-860-6451 israelkizito1@gmail.com
Timeline
Volunteer
Moisson Montreal (Warehouse)
01.2024 - 02.2024
Warehouse Worker
Mukwano Group Of Companies
09.2021 - 07.2023
Personal Support Worker
Nalukolongo Elderly People's Home
01.2019 - 07.2021
Housekeeper
Mako Cleaning Services
07.2017 - 12.2018
Sales Associate Specialist
Nandadeep International (U) Ltd
01.2013 - 09.2016
Diploma In Marketing Management - Marketing And Consumer Studies
Multitech Business School
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