NOELIA TOLOPKA
Arnprior,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Receptionist
CAMARA HIBERBARICA
2023.02 - 2023.10
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
Administrative Assistant
OSCILON S.A.
2016.12 - 2022.10
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures such as ISO STANDARS 9001:2015-2017.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Administrative Assistant
FARMACIA DEL CONCORD SCS
2014.03 - 2016.12
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Registered vendors and customers on database to maintain updated roster.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
Administrative Assistant
CRUMA SRL
2012.01 - 2014.03
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
Administrative Assistant
FARMACIA TKL
2009.07 - 2012.01
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
Food Service Worker
YPF
2008.07 - 2009.05
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
Domingo Faustino Sarmiento
Argentina12.2007
Skills
- Customer Service-Oriented
- Mail Management
- Calendar Management
- Travel Coordination
- Meeting Management
- Teamwork
- Logistics Coordination
- Social Media Management
- Office Management
- Database Management
- Advanced MS Office Suite
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
First Certificate in English from Cambridge University (Level B2)
Timeline
Medical Receptionist
CAMARA HIBERBARICA
2023.02 - 2023.10
Administrative Assistant
OSCILON S.A.
2016.12 - 2022.10
Administrative Assistant
FARMACIA DEL CONCORD SCS
2014.03 - 2016.12
Administrative Assistant
CRUMA SRL
2012.01 - 2014.03
Administrative Assistant
FARMACIA TKL
2009.07 - 2012.01
Food Service Worker
YPF
2008.07 - 2009.05
High School Diploma -
Domingo Faustino Sarmiento
First Certificate in English from Cambridge University (Level B2)
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