Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noelia Acosta

Modesto

Summary

People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks
Modesto
06.2024 - Current
  • Supervised barista team to ensure efficient service and high-quality beverages.
  • Coordinated shift schedules to optimize staff coverage during peak hours.
  • Trained new employees on food safety and customer service standards.
  • Monitored team performance and provided feedback for continuous improvement.
  • Managed inventory levels and ordered supplies to maintain product availability.
  • Resolved customer complaints to enhance overall satisfaction and loyalty.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Maintained accurate records of daily transactions and deposits.

Barista

Starbucks
Modesto
10.2021 - 06.2024
  • Crafted high-quality beverages according to customer preferences and Starbucks standards.
  • Provided exceptional customer service while handling orders and inquiries promptly.
  • Assisted in training new baristas on beverage preparation and customer interaction.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Maintained calm demeanor during high-volume periods and special events.

Education

Modesto Highschool
Modesto, CA

Skills

  • Shift leadership
  • Team leadership
  • Staff training
  • Training and mentoring
  • Customer complaint resolution
  • Inventory management
  • Cash handling
  • Problem solving
  • Time management
  • Adaptability

Languages

Spanish
Professional

Timeline

Shift Supervisor

Starbucks
06.2024 - Current

Barista

Starbucks
10.2021 - 06.2024

Modesto Highschool
Noelia Acosta