Noel Robert MacDougall
Sonora
Summary
Dynamic law enforcement professional with extensive experience at NASA AMES Research Center, excelling in operations management and team supervision. Proven expertise in fraud investigation and evidence collection, complemented by strong leadership and conflict resolution skills. Committed to enhancing safety protocols and fostering team collaboration to achieve organizational goals.
Overview
34
34
years of professional experience
Work History
Supervisor Welfare Fraud Investigator
San Mateo County Human Services
01.2024 - Current
- Conduct in-depth fraud investigations into State and Federal benefit programs.
- Write and serve search warrants and interview clients and suspects engaged in fraudulent activity.
- Write complete and accurate reports for Criminal and Civil case prosecutions.
Chief of Police / Operations Manager
NASA AMES Research Center
01.2015 - 01.2023
- I oversaw the daily operation of the NASA Protective Services Contract which consisted of an armed Police/Security Force, A 911 Dispatch center and NASA Fire Department (2 ARFF, 1 Ladder truck and 1 Engine).
- I supervised 180 people in classified and non-classified positions.
Police Officer/Corporal/Sergeant
Foster City Police Department
Foster City
01.1992 - 01.2014
- Proactively patrol the streets of Foster City, respond to calls for service, enforce laws, and complete complex investigations.
- Train new recruits in all aspects of police work.
- Supervise the daily activity of a patrol team and 911 Dispatch Center.
Education
BS - Criminal Justice
California Coast University
Santa Ana, CA02-2020
Skills
- Fraud investigation and evidence collection
- Policy and report writing
- Interview techniques
- Criminal law expertise
- Law enforcement procedures
- Team supervision
- Leadership development
- Resource allocation
- Conflict resolution
- Performance evaluation
- Verbal and written communication
- Emergency response planning
- Goal orientation
- Team building
- Staff management
- Relationship building
- Attention to detail
- Operations management
- Project management
- Policy enforcement
- Schedule development
- Training and mentoring
- Budget management
- Waste reduction
- Employee development
- Complex problem-solving
- Decision-making
- Documentation and reporting
- Scheduling and coordinating
- Team collaboration
- Negotiation skills
- Safety protocols and compliance
References
Available upon request.
Relevant Training Certificates
- POST Certified Firearms Instructor (Pistol, shotgun, rifle, 37 and 40-mm projectile launcher)
- Sniper school graduate
- Colt (AR/M4), Glock, Smith and Wesson Armorer
- Trained classes with POST and FLETC standards
Timeline
Supervisor Welfare Fraud Investigator
San Mateo County Human Services
01.2024 - Current
Chief of Police / Operations Manager
NASA AMES Research Center
01.2015 - 01.2023
Police Officer/Corporal/Sergeant
Foster City Police Department
01.1992 - 01.2014
BS - Criminal Justice
California Coast University