Noel Nchami
Sackville,New Brunswick
Summary
A highly efficient individual who is well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge and is competent and ready to take on demanding workload and apply knowledge to achieve objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Member
Butcher's Grill
11.2021 - 09.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Observed customer purchases in line and differentiated between standard portions.
Cashier
Kannus Supermarket
11.2018 - 01.2020
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases and locate items.
- Stocked, tagged and displayed merchandise as required.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Volunteer
Seypec
05.2019 - 08.2019
- Developed marketing materials for events, increasing public interest and attendance rates.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Library Student Assistant
Sacred Heart College
02.2015 - 11.2017
- Improved library organization by accurately shelving books and other materials.
- Assisted patrons with locating resources for their research and educational needs, enhancing their overall library experience.
- Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.
- Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
- Collaborated with fellow student assistants on group projects and initiatives to improve library services, fostering teamwork among staff members.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Managed library materials for accurate record-keeping.
- Answered general questions in person, by phone and over email.
- Assisted library staff with clerical duties to help lighten workload.
- Organized returned books and materials and assisted with shelving.
- Checked out and checked in items using library computer system.
Education
Bachelors of Commerce - Commerce
Mount Allison University
Sackville, NB05.2028
Skills
- Able to engage with customers and provide efficient customer service
- Able to do physically demanding tasks
- Can communicate and collaborate with teammates to ensure that tasks are completed on time
- Telephone Etiquette
- Verbal and written communication(English and French)
- Resilience and persistence
- Able to resolve complaints by being assertive in dire situations
- Can easily adapt and provide flexible insights in novel situations
- Quick at solving problems and implementing change
- Is proficient in the programming languages of Scratch and Python
Accomplishments
- Was selected and participated twice in the Australian Mathematics Competition.
- Collaborated with a team of five in the development of a scratch game for an interschool competition.
Languages
English
Native or Bilingual
French
Limited Working
Certification
- International General Certificate of Secondary Education.
- General Certificate of Education Advanced Level.
- DELF certificate.
Timeline
Crew Member
Butcher's Grill
11.2021 - 09.2023
Volunteer
Seypec
05.2019 - 08.2019
Cashier
Kannus Supermarket
11.2018 - 01.2020
Library Student Assistant
Sacred Heart College
02.2015 - 11.2017
Bachelors of Commerce - Commerce
Mount Allison University
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