Noel Gavrilov
North York,ON
Summary
I am a hard worker that started as a sales representative and worked my way up to becoming a Cashier, Trade-in of used items, Skate Sharpener, and a Shift Lead with closing and opening duties. Have great experience with selling and upselling items and services to customers. Always looking for opportunity to improve, and grow.
Overview
2
2
years of professional experience
Work History
Shift Lead
Play It Again Sports
12.2021 - Current
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for customers.
- Trained new employees on company procedures, and best practices for optimal performance.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Newtonbrook Secondary School
Toronto, ON06.2022
No Degree - Social Sciences
University of Toronto
Mississauga, ON08.2023
Skills
- Written and verbal communication
- Time Management
- Sales Expertise
- Problem Solving
- Motivation
- Organization
- Pitching
- Optimism
- Adaptability
Language
Speak fluent English, Russian, and Hebrew
Additional Information
I personally workout my self for the past 4 years and gained lots of knowledge and experience in the fitness industry and can help new/current customers achieve their goals by setting them the right way.
Timeline
Shift Lead
Play It Again Sports
12.2021 - Current
High School Diploma -
Newtonbrook Secondary School
No Degree - Social Sciences
University of Toronto
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