Noel Gabrintina
Indio,CA
Summary
Forward-thinking Senior Manager adept at managing teams of 200+ employees with 4 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
27
27
years of professional experience
Work History
Senior Manager
FedEx Ground
06.2012 - Current
- Oversees the complete day to day operation and maintenance of the station.
- Optimizes safety and quality measures using Quality Driven Management.
- Plans, establishes, and execute business objectives to meet all operational goals. Average 100K packages a week with 98% actual delivery rate.
- Engages and inspires all my employees with a single vision to enhance the customers’ experience daily.
Special Assignment Senior Manager
FedEx Ground
08.2011 - 06.2012
- Acting Senior Manager for Oxnard, CA station.
- Oversees the complete day to day operation and maintenance of the station.
- Optimizes safety and quality measures using Quality Driven Management.
- Plans, establishes, and execute business objectives to meet all operational goals.
- Engages and inspires all my employees with a single vision to enhance the customers’ experience daily.
Pick-Up and Delivery Manager
FedEx Ground
01.2010 - 08.2011
- Responsible for the pickup and delivery operations.
- Leading my staff to achieve results indirectly through the use of Independent Contractors.
- Works closely with customer service, sales and station management to ensure successful customer-facing results.
Dock Service Manager
FedEx Home Delivery
01.2007 - 01.2010
- Responsible for sorting and handling of packages for the preload sort.
- Ensure preload operational goals are achieved.
- Recruits, trains and hires package handlers.
Independent Contractor
Contractor FedEx Home Delivery
01.2004 - 01.2007
- Owner and operator of two routes in the South Bay area.
- Responsible for parcels to be delivered on-time daily.
- Ensure vehicles are maintained and in good working order.
- Plan for the high volume season, hiring seasonal employees and renting vehicles to service my area.
Front Office Manager
Rancho Bernardo Inn
01.2003 - 01.2004
- Directed the activities of the Front Office, Bell Staff and Valet Staff.
- Oversaw approximately 40 employees, including 2 assistant managers and 5 supervisors.
- Respond and take control of any guest service issues and/or emergencies or safety issues.
- Prepare all necessary forecasts, worked closely with reservations and sales to maximize occupancy, rate and revenue.
- Monitored and analyzed the payroll and budget to ensure maximum effectiveness towards guest service while realizing full profit potential.
- Hire and train qualified personnel.
Assistant Executive Housekeeper
Manchester Grand Hyatt
01.2001 - 01.2003
- Supervised 150 housekeeping staff members.
- Conduct daily inspection of guest rooms and public areas.
- Manage and order inventory of supplies.
- Scheduling of housekeeping staff to maximize effective guest service and productivity.
- Plan and oversee large and small projects.
Assistant Front Office Manager
Manchester Grand Hyatt
01.1999 - 01.2001
- Respond and take control of any guest service issues, emergencies and/or safety issues.
- Maximize occupancy and revenue on a daily basis.
- Train personnel.
Night Audit Manager
Manchester Grand Hyatt
01.1998 - 01.1999
- Manager on Duty.
- Prepare and deliver necessary reports.
Skills
- Business performance management
- Reporting oversight
- Cross-functional communication
- Operations planning
- Budget oversight
- Warehousing functions
- Logistics support services
- Strategic planning
- Cargo loading and handling
- Data analytics
- Logistics operations management
Timeline
Senior Manager
FedEx Ground
06.2012 - Current
Special Assignment Senior Manager
FedEx Ground
08.2011 - 06.2012
Pick-Up and Delivery Manager
FedEx Ground
01.2010 - 08.2011
Dock Service Manager
FedEx Home Delivery
01.2007 - 01.2010
Independent Contractor
Contractor FedEx Home Delivery
01.2004 - 01.2007
Front Office Manager
Rancho Bernardo Inn
01.2003 - 01.2004
Assistant Executive Housekeeper
Manchester Grand Hyatt
01.2001 - 01.2003
Assistant Front Office Manager
Manchester Grand Hyatt
01.1999 - 01.2001
Night Audit Manager
Manchester Grand Hyatt
01.1998 - 01.1999
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