Noel Elisaia
Daly City
Summary
Reliable and hardworking professional with diverse experience in security, cargo operations, and customer service. Recognized for natural leadership abilities, effective communication, and a strong commitment to safety and efficiency. Skilled in assessing situations thoroughly and executing solutions with precision. Seeking a role where I can leverage my dedication, organizational skills, and time management to contribute to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
07.2022 - Current
- Patrolled apartment complexes to ensure safety and compliance with parking regulations
- Conducted fire watch duties and maintained security at a science facility in Oyster Point
- Monitor and secured 16 floors during overnight shifts, ensuring all doors and locks were active and functional
- Monitor security systems, including CCTV, access control, alarms, and fire/life safety systems, within the designated region
- Prepared detailed reports on accidents, incidents, or suspicious activities to ensure proper documentation and follow-up
Ramp Agent
Swissport
05.2024 - 09.2024
- Lifted and transported baggage, boxes, and cargo weighing up to 70 lbs., with over 100 items handled per aircraft
- Operated motorized equipment, including conveyor belts, and completed safety checklists for compliance
- Read and interpreted aircraft load sheets, baggage tags, and cargo labels to ensure proper placement and handling
- Coordinated with team members for efficient loading and unloading operations
- Ensured safe and timely execution of ground operations to meet strict schedules
Customer Service Representative
Big 5 Sporting Goods
01.2022 - 07.2022
- Assisted customers with inquiries and purchases, ensuring a positive shopping experience
- Received commendations via customer emails for excellent service and professionalism
- Maintained a clean and organized workspace, contributing to overall store efficiency
- Enhanced communication skills by effectively resolving customer concerns and providing tailored solutions
Education
High School Diploma -
South San Francisco High School
South San Francisco, CA05.2021
Skills
- Leadership and Team Collaboration
- Effective Communication
- Time Management and Reliability
- Safety and Security Monitoring
- Cargo Handling and Logistics
- Customer Service Excellence
- Problem-Solving and Decision-Making
- Report writing
- Conflict de-escalation
- Fire safety training
Certification
Received customer commendations for outstanding service at Big 5 Sporting Goods.
Timeline
Ramp Agent
Swissport
05.2024 - 09.2024
Security Officer
Allied Universal
07.2022 - Current
Customer Service Representative
Big 5 Sporting Goods
01.2022 - 07.2022
High School Diploma -
South San Francisco High School
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