Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NOEL DRACHENBERG

Kelowna

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

7
7
years of professional experience

Work History

Sales Consultant

Valley Mitsubishi
10.2021 - Current

Consult with clientele regarding types of vehicles, features and options, budgetary restrictions. Also manage legal contracts, protection of private information, organizing deliveries of vehicles, and installation of accessories and add-ons.


Shift Supervisor

Starbucks Coffee Company
08.2019 - 10.2021
  • Deployment and management of staff, resolving issues with customers, meeting self-set goals regarding productivity and customer experience, training, inventory and cash management.

Assistant Manager

McDonald's
06.2017 - 06.2018
  • Scheduling, payroll, customer retention, setting goals and delegating work to shift managers, inventory management, cash management, and store liaison for large clients (i.e. orders for schools, events, etc.)

Education

High School Diploma -

George Elliot Secondary School
06.2018

Skills

  • Performance Tracking
  • Staff Support
  • Basic Mathematics
  • Account Management
  • Persuasive Communication
  • Sales consultation
  • Customer Service

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Sales Consultant

Valley Mitsubishi
10.2021 - Current

Shift Supervisor

Starbucks Coffee Company
08.2019 - 10.2021

Assistant Manager

McDonald's
06.2017 - 06.2018

High School Diploma -

George Elliot Secondary School
NOEL DRACHENBERG