NOE TORRES
Los Angeles,CA
Summary
Detail-oriented accounting graduate with hands-on leadership and logistics experience at Amazon, contributing to the successful launch and optimization of warehouse operations at SAX 5 SSD. Completed 36 semester units of accounting coursework, including cost accounting, taxation, and advanced financial reporting. Proven ability to collaborate with cross-functional teams, streamline workflows, mentor new hires, and troubleshoot operational challenges in real time. Recognized for reliability and proactive support by managers, complemented by bilingual proficiency in English and Spanish, enhancing communication and problem-solving capabilities.
Overview
3
3
years of professional experience
Work History
SSD Associate and Learning Ambassador
Amazon.com Services LLC
06.2024 - Current
- Supported daily shift operations by assisting Process Assistants and Area Managers with labor moves, workflow balance, and real-time problem solving.
- Served as a Learning Ambassador, onboarding and coaching 5+ new associates bi-weekly on safety standards, SOPs, and productivity expectations.
- Cross-trained in all major paths including picking, packing, stowing, staging, RTS, problem-solving, Auto-Sal, dispatch, and outbound operations.
- Acted as a point of contact on the floor by answering process questions, escalating barriers, and helping maintain flow during high-volume periods.
- Demonstrated ownership by stepping into indirect roles when needed to ensure on-time departures and shift goals were met.
Sales Associate Supervisor (SUMMER POSITION)
Boost Mobile
06.2023 - 08.2023
- Supervised daily operations and ensured customer satisfaction through troubleshooting and upgrade services
- Conducted regular inventory counts and maintained stock accuracy
- Trained new employees in company policy, systems, and sales techniques
- Developed communication and time management skills in a fast-paced retail environment
- Successfully drove new product lines to increase monthly profits by about 15%
Education
Bachelors - Business Administration Option In Accounting
California State University, Los Angeles
Los Angeles, CA05.2025
Skills
- Experienced in Outlook, Excel, and Word
- Training program development
- Inventory Management
- Leadership & Team Management
- Warehouse Operations & Logistics
- Employee Training & Performance
- Process Improvement & Lean Techniques
- Problem-Solving & Workflow Optimization
- Collaboration with Cross-Functional Teams
- Time Management & Multitasking
- Communication & Teamwork
- Finance and Accounting Skills
- Data Analysis & Inventory Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
SSD Associate and Learning Ambassador
Amazon.com Services LLC
06.2024 - Current
Sales Associate Supervisor (SUMMER POSITION)
Boost Mobile
06.2023 - 08.2023
Bachelors - Business Administration Option In Accounting
California State University, Los Angeles