Proven to enhance kitchen efficiency and customer satisfaction at I bring a blend of strong multitasking abilities and emotional support skills. Leveraging time management and culinary expertise, I consistently deliver high-quality dishes, contributing to business growth and team cohesion. My respectful and compassionate approach underpins a dependable work ethic, driving positive outcomes in fast-paced environments. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Meticulous individual skilled in different cooking techniques with good understanding of food safety standards. Flexible with stamina to work in fast-paced environment.
Overview
24
24
years of professional experience
Work History
Caregiving
04.2022 - Current
Caring for a family member
City Mail Carrier
United States Post Office
02.2020 - 04.2022
Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Promoted safety standards by maintaining a clean driving record and following proper vehicle maintenance procedures.
Directly interacted with customers to deliver mail, packages, and ordered goods.
Hot Line Cook
The Cheesescake Factory
08.2019 - 02.2021
Enhanced kitchen efficiency by streamlining food preparation processes and adhering to established schedules.
Participated in ongoing professional development opportunities to expand culinary knowledge and stay current with industry trends.
Collaborated with fellow kitchen staff to ensure timely completion of orders during peak service hours.
Expedited orders swiftly without sacrificing quality or presentation standards.
Utilized effective time management skills to complete tasks within designated deadlines.
Addressed customer concerns promptly and professionally, working towards resolution when necessary.
Reduced food waste through proper portion control measures and accurate inventory management.
Managed multiple tasks simultaneously under pressure, maintaining poise and professionalism during busy times.
Improved customer satisfaction by consistently delivering high-quality dishes that met or exceeded expectations.
Showcased strong multitasking abilities while preparing multiple dishes concurrently.
Ensured proper food storage procedures were followed to maintain freshness and prevent spoilage.
Operated various kitchen equipment safely and efficiently, ensuring optimal performance at all times.
Operated and maintained grills, fryers and other cooking equipment.
Checked freshness and quality of ingredients.
Restocked stations and supplies during slower periods between rushes.
Monitored food temperatures for proper cooking and safe consumption.
Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
Prepared meals according to customer specifications.
Adhered to strict food safety regulations and hygiene standards.
Worked closely with other kitchen staff to facilitate timely completion of orders.
Verified accurate portioning of food items and garnishes.
Followed recipes and cooking techniques for consistent results.
Utilized problem-solving skills to address customer complaints.
Developed deep understanding of menu items and ingredients.
Modified recipes according to dietary requirements.
Used cost-saving measures to maximize profits.
Line Cook
Denny's Restaurants Franchise Association
01.2005 - 10.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Grilled meats and seafood to customer specifications.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared and cooked meals according to recipes and customer specifications.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Monitored food quality and presentation to maintain high standards.
Maintained smooth and timely operations in preparation and delivery of meals.
Trained new kitchen staff on food safety, preparation and cooking techniques.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Managed inventory and ordered food and supplies to maintain adequate stock.
Verified proper portion sizes to consistently attain high food quality standards.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Line Cook
Denny's Restaurants Franchise Association
07.2015 - 07.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Grilled meats and seafood to customer specifications.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared and cooked meals according to recipes and customer specifications.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Monitored food quality and presentation to maintain high standards.
Maintained smooth and timely operations in preparation and delivery of meals.
Trained new kitchen staff on food safety, preparation and cooking techniques.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Managed inventory and ordered food and supplies to maintain adequate stock.
Verified proper portion sizes to consistently attain high food quality standards.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Assistant Manager
Denny's Restaurants Franchise Association
11.2010 - 06.2015
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Food Prep Cooking Assistant
Comforts Cafe
03.2000 - 12.2005
Operated various kitchen equipment safely such as grills, ovens, fryers, and mixers for optimal results in meal preparation.
Maintained a clean and organized workspace, ensuring compliance with health and safety guidelines.
Participated in regular staff meetings to stay updated on menu changes, upcoming events, and kitchen procedures, ensuring seamless operations.
Supported catering events by preparing large quantities of food within tight deadlines, resulting in successful functions.
Enhanced food presentation by skillfully assembling dishes and garnishes.
Consistently met or exceeded food safety standards through diligent adherence to sanitation protocols while handling raw materials and cooking utensils.
Collaborated with team members to ensure timely completion of orders during high-volume periods.
Reduced kitchen waste by efficiently utilizing ingredients and creatively repurposing leftovers.
Developed strong knife skills through regular practice, improving precision in slicing, dicing, and chopping ingredients.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Followed orders from head chef to establish productive and timely preparation of meals.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Followed food safety practices and sanitation guidelines.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Maintained composure and work quality while under stress.
Education
High School Diploma -
Prepa #4 Pablo Neruta
Taxco, Guerrero Mexico
06.2017
Skills
Respectful and Compassionate
Time Management
Problem-Solving
Dependable and Responsible
Daily living assistance
Multitasking and Organization
Emotional Support
Housekeeping
Housekeeping tasks
Strong Ethics
Meal Preparation
Special Needs Care
Heavy Lifting
Physical therapy support
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Caregiving
04.2022 - Current
City Mail Carrier
United States Post Office
02.2020 - 04.2022
Hot Line Cook
The Cheesescake Factory
08.2019 - 02.2021
Line Cook
Denny's Restaurants Franchise Association
07.2015 - 07.2019
Assistant Manager
Denny's Restaurants Franchise Association
11.2010 - 06.2015
Line Cook
Denny's Restaurants Franchise Association
01.2005 - 10.2019
Food Prep Cooking Assistant
Comforts Cafe
03.2000 - 12.2005
High School Diploma -
Prepa #4 Pablo Neruta
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