Noble Thapar

At an accounting firm which specializes in cost analysis and budgeting:

• Analyzed financial statements of various ventures; proficient in Microsoft Office.
• Participated in professional meetings, contributing significantly to presentations.
• Fostered client relationships to ensure comfort and trust
• Analyzed 3 projects to maximize return on investment and participated in marketing research resulting in 4 strong leads.
• Participated in conference calls and meetings and interacted with key leaders.

At a travel agency specializing in study permits, visas, and immigration applications:

• Managed operations remotely during and post-COVID, addressing customer uncertainties.
• Engaged with customers to provide timely and quality support based on individual needs.
• Enhanced customer retention and acquisition through effective social media campaigns.
• Led a team of 3 interns for social media initiatives, fostering teamwork and administrative skills.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
• Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information