Noah Wohlsen
Cranford
Summary
Experienced Customer Service Representative with proven ability to listen attentively and solve problems quickly and efficiently. With a strong dedication to helping customers resolve issues and cultivate a positive company image.
Overview
6
6
years of professional experience
Work History
Mainstage Performer
Disney Cruise Lines
06.2024 - Current
- Performed in high-caliber shipboard productions and special events, delivering entertainment aligned with Disney's brand standards.
- Engaged with guests daily to create a welcoming, luxury level experience through positive interactions and exceptional service.
- Proactively addressed guest concerns, providing accurate information and thoughtful assistance.
- Led mandatory safety muster drills for embarkation days, ensuring guest understanding and compliance in case of emergency.
- Adapted to a dynamic onboard environment, adjusting to changing schedules, responsibilities, and performance conditions with professionalism and flexibility.
Supply Chain Specialist
Target
09.2023 - 05.2024
- Organized inventory to maximize efficiency and accuracy during deliveries.
- Audited stock levels and maintained detailed inventory records.
- Inspected and processed damaged items according to company protocols.
- Collaborated with vendors and distributors; conducted quality checks on delivery vehicles.
- Worked as part of a diverse team to fulfill daily orders and ensure timely stock replenishment.
Recruitment Officer
Baldwin Wallace University
01.2020 - 05.2023
- Created awareness about Baldwin Wallace to prospective students.
- Developed new strategies in engaging prospective students.
- Provided feedback based on prospective students opinions.
- Organized and participated in recruitment events.
- Developed marketing and sales strategies to promote Baldwin Wallace University.
Freelancer
Various
02.2019 - Current
- Developed and implemented marketing strategies that resulted in a 50% increase in attendance to all ITS troupe events.
- Promoted events and fundraisers via Social Media outlets.
- Managed all aspects of the marketing campaigns including creative development, setup, execution, and analysis of results.
- Curated and segmented editorial content to increase engagement and channel growth.
- Developed marketing content such as video, promotional materials, and advertisements for social media.
- Responsible for database management and analytics.
Education
Bachelor of Music - Music Theater
Baldwin Wallace University
Berea, OH05.2023
High School Diploma -
Cranford High School
Cranford, NJ06.2019
Skills
- Video Editing
- Marketing and advertising
- Special events planning
- Exceptional attention to detail
- Social media expert
- Efficient under pressure
- Proficient with Microsoft office
Timeline
Mainstage Performer
Disney Cruise Lines
06.2024 - Current
Supply Chain Specialist
Target
09.2023 - 05.2024
Recruitment Officer
Baldwin Wallace University
01.2020 - 05.2023
Freelancer
Various
02.2019 - Current
Bachelor of Music - Music Theater
Baldwin Wallace University
High School Diploma -
Cranford High School
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