Adept Customer Service Representative with a proven track record at Sports Clips, where I enhanced customer satisfaction through exceptional service and maintaining a pristine environment. Skilled in active listening and critical thinking, I consistently solved problems, boosting efficiency. My approach always prioritizes impactful results, showcasing my ability to meet and exceed employer expectations.
-Maintained cleanliness of the shop, including sweeping floors, washing and folding towels, and cleaning workstations.
- Provided excellent customer service by answering phones, greeting walk in customers, and scheduling appointments.
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Brengle Terrace Park- Family Easter Egg Hunt
Vista, CA
Volunteer
- Assisted in organizing and executing the annual Easter Egg Hunt in 2023 and 2024.
- Engaged with children and families, ensuring a safe and enjoyable experience for all participants.
Leadership & Activities
Captain, Vista High School Varsity Football Team
- Led team practices and games, demonstrating strong leadership and teamwork skills.
- Motivated teammates to achieve personal and team goals.
All Star Rugby Team Member
- Participated in competitive rugby, showcasing physical endurance and strategic thinking.