Noah Smith
Hamilton,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Utility Locate Technician
Utility Marx
02.2022 - Current
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Responded to service requests during and after business hours.
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Retail Sales Representative
Boathouse
09.2018 - 12.2021
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Welcomed customers and provided assistance in locating and purchasing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked with loss prevention in monitoring shopper behavior.
Cooperative Education Student
Gerrie Electric
09.2020 - 06.2021
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Packaged and sent orders to customers.
- Took weekly inventory of stock and processed information in the stores system.
Education
High School Diploma -
Sherwood Secondary School
Hamilton, ON06.2021
Skills
- Geographic Information Systems
- Damage Prevention
- Reading And Drawing Field Blueprints
- Color Coding
- Field Data Collection
- Equipment Maintenance
- Customer Service
Certification
CCOHS WHIMIS (2022)
MOL 4 STEPS
AODA WORKPLACE WELLBEING
Timeline
Utility Locate Technician
Utility Marx
02.2022 - Current
Cooperative Education Student
Gerrie Electric
09.2020 - 06.2021
Retail Sales Representative
Boathouse
09.2018 - 12.2021
High School Diploma -
Sherwood Secondary School
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