Noah Z Salgado
Montclair
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
4
4
years of professional experience
Work History
Hub Control Agent
FedEx
02.2023 - Current
- Coordinate daily hub operations activities (sort, ramp, and truck etc.) by controlling flow of packages through the sort of system and communicating with hub operators to ensure safe and on-time completion of sort flight/truck departures.
- Proficient in software’s such as Power Bi, Radar, Trips, Workbench, ONT USD GUI, EOPS, AV, Microsoft Products (Excel, Word, etc.), Phaser, and Sort system GUI.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Truck Control Agent
FedEx
09.2022 - 02.2023
- Track inbound and outbound truck routes and coordinate vehicle movement. To coordinate the flow of vehicle information for managers and employees to plan offload, onload, and departure.
- Depart as well as arrive truck routes through the Trips software while creating accurate shipping documents for drivers.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
Package Handler
FedEx
07.2021 - 09.2022
- Stack and organize packages for both trucks and aircrafts. Set up the work force so everything run smoothly. Coordinate with peers on daily objectives.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
Education
High School Diploma - General education
Montclair High School
Montclair, CA05.2016
Skills
- Effective communication skills
- Proficient in Microsoft Office Suite
- Human resources communication
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Organizational skills
- Technical support
- Troubleshooting skills
- Safety awareness
- Mechanical troubleshooting
Timeline
Hub Control Agent
FedEx
02.2023 - Current
Truck Control Agent
FedEx
09.2022 - 02.2023
Package Handler
FedEx
07.2021 - 09.2022
High School Diploma - General education
Montclair High School
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