Noah Strang-Ruchty
Caledon East,ON
Summary
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Custodian
Gordon Food Service
Milton, ON
04.2022 - 09.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Kept building spaces premises clean inside and outside.
- Checked in and stocked inventory throughout facility.
- Operated compactors and balers to discard cardboard boxes and trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Shipping and Receiving Clerk
Georgian College Stores
Barrie, ON
08.2019 - 09.2019
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Parts Clerk
Tri Truck Center
Barrie, ON
03.2019 - 07.2019
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Researched vehicles and parts via physical catalogs and electronic means
Customer Service Representative
HGS Canada
Barrie, ON
09.2018 - 03.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Answered over 100 calls per shift to meet fast-paced call center demands.
- Recommended products to customers, thoroughly explaining details.
Customer Service Representative
Transcom WorldWide
Barrie, ON
01.2016 - 03.2017
- Managed over 90 customer calls per day.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Used ticketing systems to manage and process support actions and requests.
Education
High School Diploma -
Barrie North Collegiate
Barrie, ON 09.2012 - 06.2015
Skills
- Facility and Site Cleaning
- Dependable and Responsible
- Maintaining Building Security
- Attention to Detail
- Data Compilation
- Advanced Excel Spreadsheet Functions
- Data Verification
- Efficient and Detail-Oriented
- Hardware Diagnostics
- Cleaning and Sanitizing
- Safe Chemical Disposal
- Job Training
- PC Support
Timeline
Custodian
Gordon Food Service
04.2022 - 09.2022
Shipping and Receiving Clerk
Georgian College Stores
08.2019 - 09.2019
Parts Clerk
Tri Truck Center
03.2019 - 07.2019
Customer Service Representative
HGS Canada
09.2018 - 03.2019
Customer Service Representative
Transcom WorldWide
01.2016 - 03.2017
High School Diploma -
Barrie North Collegiate
09.2012 - 06.2015
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