Noah Sharon
Edmonton,AB
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
City of Edmonton
Edmonton, AB
06.2022 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Usher
City of Edmonton
Edmonton, AB
06.2022 - 12.2022
- Greeted customers with a smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in a fast-paced environment.
- Offered friendly and efficient service to customers and handled challenging situations with ease.
Recreation Program Leader
City of Edmonton
Edmonton, AB
06.2021 - 08.2021
- Deescalated conflicts among participants and sought assistance from seniors for permanent resolutions.
- Carefully learned and upheld green shack and regulations for safety and behavior management.
- Energetically provided fun games and physical activities for participants.
- Lead creative team activities such as songs, dances, and performance activities.
- Eagerly provided one-to-one attention to participants for special instruction, personal counseling and self-esteem-building activities.
Barista
Starbucks Coffee Co.
Edmonton, AB
11.2018 - 06.2020
- Recommended products based on solid understanding of individual customer needs and preferences.
- Cleaned counters, machines, utensils, and seating areas daily.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Controlled line and crowd with quick, efficient service.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers.
Education
Bachelor of Arts - Drama
University of Alberta
Edmonton, AB04.2024
High School Diploma -
Victoria School of The Arts
Edmonton, AB06.2020
Skills
- Interpersonal Skills
- Customer Service
- Excellent Communication
- Friendly and outgoing
- Upbeat and Positive Personality
- POS Systems and Ordering Platforms
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
Certification
- Standard First Aid and CPR-C/AED
- Class 5 Alberta Driver's Licence
- Proserve
Timeline
Customer Service Representative
City of Edmonton
06.2022 - 12.2022
Usher
City of Edmonton
06.2022 - 12.2022
Recreation Program Leader
City of Edmonton
06.2021 - 08.2021
Barista
Starbucks Coffee Co.
11.2018 - 06.2020
Bachelor of Arts - Drama
University of Alberta
High School Diploma -
Victoria School of The Arts