Noah Ontiveros
Santa Clara
Summary
Enthusiastic and motivated about customer service while learning new skills along the way. Efficient while working both independently and with others to achieve any given goal at hand. Effective communicator and problem solver committed to forging a positive and authentic customer experience.
Overview
3
3
years of professional experience
Work History
Crew Member
Chipotle Mexican Grill
10.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Food/Beverage Team Lead
Six Flags Entertainment Corp
06.2022 - Current
- Continuously developed strategies to increase team productivity
- Trained staff in relevant processes and procedures aiming for efficiency.
- Coordinated resources across multiple teams to achieve project goals within budget constraints.
- Motivated staff through positive collaborative techniques.
Server
Pho Hoa & Jazen Tea
07.2024 - 09.2024
- Provided excellent customer service to ensure guest satisfaction.
- Greeted guests while providing menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately through a timely manner.
Education
Associate of Arts - Studio Arts For Transfer
De Anza College
Cupertino, CASkills
- Performance monitoring
- Trend tracking
- Schedule Management
- Production Monitoring
- Complaint resolution
- Employee Evaluation
- Compassion and Empathy
- Customer Relations
- Verbal Communication
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Customer engagement
References
Available upon request
Timeline
Crew Member
Chipotle Mexican Grill
10.2024 - Current
Server
Pho Hoa & Jazen Tea
07.2024 - 09.2024
Food/Beverage Team Lead
Six Flags Entertainment Corp
06.2022 - Current
Associate of Arts - Studio Arts For Transfer
De Anza College
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