Noah Matsumoto
Richmond,Canada
Summary
Dedicated and detail-oriented Aviation Management & Operations student with a passion for safety, customer service, and operational efficiency in the aviation industry. Adept at conflict resolution, teamwork, and time management, with hands-on experience in customer service and event coordination. Seeking an opportunity to apply my knowledge and skills to enhance operational efficiency and customer experience in the aviation sector.
Overview
5
5
years of professional experience
Work History
Volunteer Coordinator
A.R. MacNeill Secondary School
01.2022 - Current
- Organized and coordinated event setup and logistics, ensuring smooth operations
- Assisted visitors and provided guidance at various event locations
- Effectively managed time and multitasked in high-pressure environments while assisting students
Courtesy Clerk
Real Canadian Superstore
01.2020 - Current
- Provided exceptional customer service, assisting customers with inquiries and resolving complaints efficiently
- Conducted price checks for cashiers to ensure accuracy in item labeling
- Successfully handled conflict resolution, ensuring customer satisfaction in challenging situations
Education
Aviation Management & Operations -
British Columbia Institute of Technology (BCIT)
Richmond, BC05.2025
Skills
- Teamwork
- Customer Service
- Communication
- Conflict Resolution
- Problem-Solving
- Time Management
- Coordination
- First Aid
- WHMIS
Volunteer Experience
A.R. MacNeill Secondary School Open House, Volunteer Coordinator, 01/01/22, Present, Organized and coordinated event setup and logistics, ensuring smooth operations., Assisted visitors and provided guidance at various event locations., Effectively managed time and multitasked in high-pressure environments while assisting students.
Career Statement
Dedicated and detail-oriented Aviation Management & Operations student with a passion for safety, customer service, and operational efficiency in the aviation industry. Adept at conflict resolution, teamwork, and time management, with hands-on experience in customer service and event coordination. Seeking an opportunity to apply my knowledge and skills to enhance operational efficiency and customer experience in the aviation sector.
Timeline
Volunteer Coordinator
A.R. MacNeill Secondary School
01.2022 - Current
Courtesy Clerk
Real Canadian Superstore
01.2020 - Current
Aviation Management & Operations -
British Columbia Institute of Technology (BCIT)
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