Noah Johnson

• I have a wide variety of experience with the CCC One estimating platform and I have independently downloaded the software thru my LLC
• Worked with multiple DRP programs including State Farm, CSAA, Allstate, Travelers.
• I aim to equip myself with these skills and put them to use as much as possible
• I currently do estimating for multiple shops all over the bay area and I have experience working with most insurances
• Whether it's a preliminary, supplement, or out of pocket job, I'm well equipped to meet the needs of any shop/insurance/customer while providing a fair and accurate quote for the damages.
• I have helped shops achieve ICAR gold status by completing estimating classes and setting up trainings needed for their technicians.

• Ensured accuracy in repair estimates by utilizing my experience with the CCC one estimating system.
• Maintained positive relationships with vendors, ensuring timely delivery of parts and materials for repairs.
• Boosted the scorecard with shop DRP insurance company partners:(State Farm & CSAA)
• Maintained a strong attention to detail, ensuring all relevant information was accurately recorded and communicated to customers and insurance providers throughout the repair process.
• Main Focuses:

- Cycle time

(100% teardowns & proper scheduling)

- Quality of workmanship

(weekly meetings with body & refinish technicians & constant quality control checks)

- Customer satisfaction

(Communication, Connection, Consistency)

• My responsibilities include creating Collision & Mechanical estimates for the work our shop recommends to customers
• Estimates were created on both CCC One for Auto Body & Alldata for Mechanical jobs
• I am involved in the whole process of the job, from the estimate, to speaking with the vehicle owner/customer, to ordering parts, while also making sure everything runs smoothly and in a timely fashion
• I keep a good spirit and friendly environment between the staff in the shop while also portraying communicational excellence
• Our shop proudly maintains a 5 star rating on yelp
• Since I've been working there, we've seen a great increase in profits, customer satisfaction, and workflow efficiency.
• Cycle time, Quality of work, and Customer satisfaction are my three main focuses

• We are part of the Media Development group
• Our tasks and duties include processing experiments precisely as documented or requested by the Engineering staff
• Interacting closely with the Engineering, Maintenance and Management teams to ensure we are making progress in developing the latest media technology.

• The position required me to work in class 10 /100 cleanroom environment, follow all procedures and protocols, provide feedback to coworkers/leads in a constructive/positive manner, provide technical support and suggestions to Engineering, run machines efficiently and effectively, collect related data on measuring tools, maintain excellent documentation, and work collaboratively in a team environment to help exceed goals.

• As a security operations center operator, or SOC operator, I monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for Samsung headquarters
• I respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required
• I communicate with various employees/contractors regarding the building, access, minor/major issues, janitorial needs, and future improvement plans
• My duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports.

• Direct visitors and employees to the correct parking areas, watching for offenders and issuing citations
• Patrol and secure both Samsung buildings for safety hazards, and parking violations
• Greet employees, direct visitors, watch for unauthorized personnel and report suspicious activity.

• Assists the camp director in general supervision and management of summer day camp school-aged children
• Trained in CPR, child development, arts, crafts, games and sports
• Perform duties as a positive adult role model, adhere to and enforce policies and procedures and operate activities in a safe manner at all times
• Maintain good public relations with program participants, parents and actively demonstrating the ability to care about and give attention to participants needs
• Maintain all equipment and supplies.