Noah Johnson
Saint Andrews.,NB
Summary
Dedicated and results-driven customer care representatives and customer service attendants with a proven track record of providing exceptional customer service in diverse environments. Am actively seeking to leverage experience, soft skills, and educational background to excel in a dynamic customer care environment. Brings a solid foundation of experience to the table and a commitment to precision to contribute effectively to the team.
Overview
5
5
years of professional experience
Work History
Banquet Server
Algonquin Resort
09.2023 - Current
- Delivered exceptional service to guests during events, ensuring memorable dining experience
- Adapted quickly to varying guest needs and maintained high level of professionalism
- Collaborated with colleagues to efficiently serve guests and address special requests
- Handled food and beverage orders for guests, delivering prompt and friendly service.
- Handled food and beverage orders for up to twenty-five guests, delivering prompt and friendly service.
Customer Service Attendant
UD Best Enterprises
07.2022 - 06.2023
- Delivered outstanding customer service, consistently exceeding expectations and enhancing overall customer satisfaction
- Managed customer inquiries, resolved issues, and provided product information with focus on problem-solving and efficiency
- Collaborated with team members to ensure seamless customer experience and meet daily operational goals
- Demonstrated excellent communication skills, both verbally and in writing, while maintaining friendly and approachable manner
- Maintained accurate records and efficiently operated computer systems to process transactions.
Customer Care Representative
Prime Couture
03.2019 - 06.2022
- Demonstrated outstanding customer service skills while addressing inquiries, resolving issues, and providing product information
- Built strong and lasting customer relationships through effective communication and friendly approach
- Collaborate with team members to ensure seamless customer experience and achieve departmental goals
- Demonstrated ability to think quickly and offer creative solutions to meet customer needs.
- Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
Education
Business Business: Management
New Brunswick Community College (NBCC)
New Brunswick 05.2025
Superior Performance - Kectil Youth Leadership Program
The Malmar Knowles Family Foundation
USA01.2023
Skills
- Exceptional Customer Service
- Effective Communication
- Time Management
- Quick-Paced Performance
- Teamwork and Collaboration
- Problem Solving and Creativity
- Microsoft Excel Proficiency
- Motivated and Dedicated
- Diversity and Inclusion Advocate
- Make ethical decisions
- Exceptional customer service skills, consistently ensuring customer satisfaction
- Effective communication and friendly conversational abilities
- Proven ability to perform at a quick pace while maintaining a positive and engaging attitude
- Strong teamwork and collaboration contribute to achieving daily goals
- Excellent problem-solving skills, with a knack for creative solutions
- Quick thinking and the ability to offer valuable suggestions
Timeline
Banquet Server
Algonquin Resort
09.2023 - Current
Customer Service Attendant
UD Best Enterprises
07.2022 - 06.2023
Customer Care Representative
Prime Couture
03.2019 - 06.2022
Business Business: Management
New Brunswick Community College (NBCC)
Superior Performance - Kectil Youth Leadership Program
The Malmar Knowles Family Foundation
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