Noah Herzog

• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Educated team on strains, LP's and sales duties.
• Received shipment delivery's, input through back end of OCS/LDB platform and POS system
• Carried out daily inventory counts on product categories and fix discrepancies
• Opening duties and closing duties including cash in/outs and fixing store appearance.

• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Achieved monthly sales goals by promoting product benefits and enrolling new sales techniques.
• Oversaw 180+ cannabis stores across BC. Traveling and staying in different cities to maintain key account relationships.
• Implemented new event ideas, giveaway techniques to boost brand awareness.
• Planned and executed over 30 product knowledge(PK) sessions.
• Coordinated weekly/monthly brand meetings to close the gap between territories.
• Successfully had listed 4 products to BC market using a "blitz strategy"
• Turned over 40 stores into a multi brand carrying customer.

• Implemented operational strategies and effectively built customer and employee loyalty.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Trained all new employees. Ex. cash handling procedures, product knowledge, customer satisfaction.
• Handled all cannabis training (brands, strains, selling methods)
• Created bi-weekly schedules for all employees.
• Increased accessory sales by 28% in 2 months.
• Increased cartridge sales by 15% in 3 months.
• Built amazing connections with customers and LP's through trust and delivery.
• Handled all purchasing and coordinating with LP's, LDB.
• Oversee social media branding.
• Carried out a 12 month fixed term for the previous managers maternity leave.

• Managed customer needs and delegated tasks to employees for optimal coverage.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Developed and maintained strong relationships with customers and vendors to establish relationships
• Carried out count in and count out procedures for store open and close.
• Received weekly shipments for new products and replenish needs in back end of POS.
• Assisted store manager with inventory audits.
• Mentored new sales associates to contribute to store's positive culture.

• Educated customers on cannabis, LP's, extraction methods, consumption methods and more.
• Trained employees to be knowledgeable about different forms of cannabis, and how to navigate through legalization.
• Built relationships with reps and LP's to further expertise around products.
• Planned team-building exercises to increase employee performance and job satisfaction.
• Completed inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Completed and curated weekly product orders.

* Had to leave the company only due to covid-19 financially hurting the family owned store.

• Tracked receipts, employee hours and inventory movements.
• Worked with team members to improve performance and implement training updates.
• Assigned daily employee tasks and monitored activity and completion.
• Assisted with product placement/product orders.
• Established LP relationships.
• Sold flowers, concentrates and edibles in fast-paced environment.
• Assisted customers with finding requested plants and flowers.
• Answered questions about medicinal and recreational uses and effects and qualities of different strains.

• Helped build the company from the ground up.
• Restocked supplies and arranged displays.
• Managed a high volume of cash in an accurate and secure fashion.
• Provided outstanding customer service.
• Trained all new employees.
• Evaluated report data to proactively adjust and enhance operations.
• Recorded inventory sales into organization's weekly income report.
• Maximized performance by monitoring daily activities and mentoring team members.

• Worked with artists to create custom logos for small businesses.
• Put together realistic budgets based upon costs and fees for effectively operating business.
• Oversaw and trained team of 3 employees.
• Traveled for meetings, trade shows, and business other business events.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

• Oversaw preparation and management of event budgets to deliver at or below projected costs.
• Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
• Managed all art and office supply needs for art department.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Headhunted over 8 different teachers and artists to curate courses.
• Oversaw all brand development and social media for Luminous Elephant and Speaking Of Luminous Podcast.

• Set up Merchandise booths at each venue.
• Settled contracts with venue managers at end of each show night.
• Relationship building with industry artists and professionals.
• Established connections in over 20 different cities.

• Opened and closed store independently when needed and prepared nightly bank drop for manager.
• Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Communicated with suppliers to negotiate best pricing on apparel and accessories.
• Traveled internationally 2 times per year to observe newest trends and make proactive buying choices.
• Purchased all stock, styles for vintage section based on company budget.

• Attended weekly events.
• Online concert recaps with photography.
• Interviews.
• Built relationships with key partners in the city and other countries.
• Wrote for popular online blog and website.

• Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
• Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
• Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business

• Prepped everything needed for the days work over night.
• Completed orders in a timely fashion.
• Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
• Checked each food item to ensure that it was fresh and provided feedback to kitchen supervisor in cases where freshness was an issue.

• Shipping/Receiving of loose and packaged hard-goods.
• Organized packing of different products.
• Counting large amounts of items in an accurate order.

• Shipping/Receiving of loose and packaged hard goods.
• Counting Items in a accurate order.

• Installed stonework according to design plan and client specifications.
• Basic house repairs.
• Small project building with clients.

• Maintained well-stocked cashier lanes and store shelves to promote strong sales.
• Engaged customers warmly and provided immediate and dedicated assistance.
• Examined merchandise for signs of tampering or damage prior to processing returns and exchanges.
• Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.