Noah Galbis-Doucette
Fairfax,VA
Summary
I am a sophomore at the University of Toronto seeking a challenging position where I can expand and apply the collaboration and leadership skills I gained from working as a Sales Associate at Dick's Sporting Goods and The Home Depot as well as the analytical and critical thinking skills I obtained from the literature review I conducted for the Wellspring Cancer Support Foundation.
Overview
1
1
year of professional experience
Work History
Sales Associate
Home Depot
05.2024 - 07.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Delivered energetic responses to customers, going above and beyond to serve needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Literature Review Analyst
Wellspring Cancer Support Foundation
01.2024 - 04.2024
- Collaborated with four cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Sales Associate
Dick's Sporting Goods, Inc
06.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Fundamental Genetics & Its Applications
University of Toronto
04.2027
Skills
- Analytical Thinking
- Team Collaboration and Leadership
- Documentation And Reporting
- Issue Identification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Home Depot
05.2024 - 07.2024
Literature Review Analyst
Wellspring Cancer Support Foundation
01.2024 - 04.2024
Sales Associate
Dick's Sporting Goods, Inc
06.2023 - 08.2023
Bachelor of Science - Fundamental Genetics & Its Applications
University of Toronto
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