Noah Galbis-Doucette
Fairfax,VA
Summary
I am a freshmen at the University of Toronto seeking a challenging position where I can expand and apply the customer service skills I gained from my experience as a Sales Associate at Dick's Sporting Goods and the team collaboration skills I obtained from the literature review I conducted for the Wellspring Cancer Support Foundation.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dick's Sporting Goods, Inc
06.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Literature Review Analyst
Wellspring Cancer Support Foundation
01.2024 - 04.2024
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Education
Bachelor of Science - Fundamental Genetics & Its Applications
University of Toronto
Toronto, ON04.2027
High School Diploma -
Centreville High School
Centreville, VA06.2023
Skills
- Analytical Thinking
- Team Collaboration and Leadership
- Documentation And Reporting
- Issue Identification
- Customer Service
- 3D Printing
Accomplishments
- Led the mechanical engineering side of FTC Robotics team 11804 to the states division.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Literature Review Analyst
Wellspring Cancer Support Foundation
01.2024 - 04.2024
Sales Associate
Dick's Sporting Goods, Inc
06.2023 - 08.2023
Bachelor of Science - Fundamental Genetics & Its Applications
University of Toronto
High School Diploma -
Centreville High School
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