Noah Dutch
Carlisle,ON
Summary
Enthusiastic worker with a broad range of work experience in various service roles, collaborating with a wide variety of individuals from different backgrounds to accomplish vastly different goals. Adept customer service skills from retail, often deescalating tension with customers and finding solutions to their problems that rebuild trust and rapport. Quick to learn how to navigate new software interfaces and become proficient in their employment. Successful in working with elderly clients with cognitive difficulties, building trust with family members, and providing attentive care.
Overview
10
10
years of professional experience
Work History
Footwear Sales Associate
Sport Chek
12.2022 - Current
- Listened to customer details and offered wide array of options to satisfy their goals.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Resolved and deescalated dissatisfied customers, providing solutions to their problems.
- Responded to in-person and telephone requests for information about company offerings.
- Retained excellent client satisfaction ratings through outstanding service delivery.
In-Home Living Assistant
Self-Employed
03.2022 - 10.2022
- Provided compassionate, patient-focused care socially, emotionally, and physically.
- Duties included preparing breakfast, ensuring medications were taken, tidying living space, and providing companionship.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Music and Production Team Member
Hope Bible Chapel Oakville
01.2015 - 06.2019
- Became proficient in use of Allen Heath audio mixers, ProPresenter, and Planning Center.
- Worked in teams of two to fifteen, coordinating to accomplish professional quality concerts and events.
- Successfully solved various audio-visual issues within short time frames.
- Responsible for setting up, performing, and packing audio-visual equipment.
- Independently worked on large facility maintenance crew. Included coordination with other members, cleaning, organizing, and setting up displays in large common areas.
- Exhibited good time management skills by meeting strict deadlines on events.
Condo Custodian
Mark Bristo Services
08.2017 - 12.2017
- Independently performed cleaning and upkeep of condo common areas and properties.
- Member of small painting crew for house and facility interiors.
- Participated in small renovation projects in employee-only areas at condos.
- Organized several tasks and projects exhibiting multi-tasking and prioritization skills.
- Proved successful working within tight deadlines.
Education
Generals Arts And Science Diploma -
Mohawk College
Hamilton, ON06.2024
High School Diploma -
Turning Point, Mohawk College
Hamilton, ON06.2020
Skills
- Strong Written and Verbal Communication
- Business-to-Customer Sales
- Event Coordination
- Production Assistance
- Customer Service
- Complaint Resolution
- Adaptive and Creative
- Organization and Self-Regulation
References
Rebecca Boyd
Head of the Footwear Department at Sportchek
289-456-7918 | suhannah11@icloud.com
Timeline
Footwear Sales Associate
Sport Chek
12.2022 - Current
In-Home Living Assistant
Self-Employed
03.2022 - 10.2022
Condo Custodian
Mark Bristo Services
08.2017 - 12.2017
Music and Production Team Member
Hope Bible Chapel Oakville
01.2015 - 06.2019
Generals Arts And Science Diploma -
Mohawk College
High School Diploma -
Turning Point, Mohawk College
Similar Profiles
Dami SalaamDami Salaam
Order Fulfillment Associate at Sport ChekOrder Fulfillment Associate at Sport Chek
Luca PorterLuca Porter
Sales Associate at Sport ChekSales Associate at Sport Chek
Stephanie KrueselStephanie Kruesel
Store Manager at Sport ChekStore Manager at Sport Chek