Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Noah Dmytrow

Toronto

Summary

Dynamic and results-driven professional with exceptional customer service skills, honed at H&M Eaton Centre. Bilingual in French and English, I excel in building relationships and resolving issues, enhancing guest satisfaction. Proven ability to train teams and manage operations effectively, ensuring a positive environment and seamless service delivery.

Overview

5
5
years of professional experience

Work History

Sales Associate and Visual Assistant

H&M Eaton Centre
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Supported visual moves in the early mornings to update the store with new merchandise

Keyholder and Bartender

Mid-Town Bowl
05.2022 - 08.2023
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Shift Manager

Ricki's/Bootlegger
07.2021 - 05.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Administrative Assistant

Timmins Chiropractic Clinic
06.2020 - 09.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Bachelor of Commerce - Marketing Management

Toronto Metropolitan University
Toronto
06-2028

Skills

  • Bilingual (French and English)
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service

Languages

English
Native or Bilingual
French
Full Professional

Certification

  • WHIMIS
  • Smart Serve
  • Accessibility Services
  • Workplace Violence and Harassment
  • Working at Heights

Timeline

Sales Associate and Visual Assistant

H&M Eaton Centre
06.2024 - Current

Keyholder and Bartender

Mid-Town Bowl
05.2022 - 08.2023

Shift Manager

Ricki's/Bootlegger
07.2021 - 05.2022

Administrative Assistant

Timmins Chiropractic Clinic
06.2020 - 09.2020

Bachelor of Commerce - Marketing Management

Toronto Metropolitan University

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Noah Dmytrow