Noah Davis
Brampton,ON
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and team productivity, notably at Starbucks. Excelled in roles requiring exceptional customer service and team leadership, driving positive outcomes. Skilled in cash handling and problem-solving, adept at multitasking and fostering goal-oriented environments. Achieved significant improvements in efficiency and client retention.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Sales Associate/Lawn Care Technician
Weed Man Lawn Care
04.2024 - 08.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Door-to-door sales
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Lawn Care
Retail Sales Associate
Talize Thrift Store
11.2023 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Car Detailer
Elite Detailing
06.2023 - 07.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Lawn Care Technician
Weed Man Lawn Care
04.2023 - 07.2023
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Maintained and serviced lawn care equipment to enhance longevity.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
- Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
Marketing Associate
Global Faces Direct
01.2023 - 04.2023
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Showcased market successes with compelling presentations for clients.
- Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
- Coordinated with sales teams to develop marketing materials that effectively communicated product benefits.
Sales Representative
Aventas/Telus
11.2022 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Food and Beverage Associate
Canada's Wonderland
06.2022 - 08.2022
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
- Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
Area Leader
McDonald's
08.2020 - 06.2022
- Led training initiatives for new hires, contributing to their rapid integration into the team environment.
- Continually assessed risks associated with business operations, taking proactive measures to mitigate potential impact on company goals.
- Established strong relationships with clients by maintaining open lines of communication and promptly addressing any issues that arose.
- Mentored junior staff members for professional growth and skill development, fostering a positive work environment.
- Developed and executed strategic plans to meet organizational goals and drive continuous improvement.
- Achieved increased productivity by establishing effective communication channels within the team.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Diploma - Business
Fleming College
Peterborough, ON04.2026
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Active listener
Team Leadership
Exceptional customer service
Problem-solving skills
Multi-tasking strength
Problem-Solving
Goal-Oriented
Money Handling
Languages
English
Native or Bilingual
Starting Business (Lawn Care, Online Retail Stores, Websites)
I have started 3 online retail stores, practicing my website building and testing new products every now and then. I have also started a Lawn Care business, doing everything that comes with taking care of lawns. This is all for my goal of becoming a master of sales!!!
Timeline
Barista
Starbucks
09.2024 - Current
Sales Associate/Lawn Care Technician
Weed Man Lawn Care
04.2024 - 08.2024
Retail Sales Associate
Talize Thrift Store
11.2023 - 02.2024
Car Detailer
Elite Detailing
06.2023 - 07.2023
Lawn Care Technician
Weed Man Lawn Care
04.2023 - 07.2023
Marketing Associate
Global Faces Direct
01.2023 - 04.2023
Sales Representative
Aventas/Telus
11.2022 - 01.2023
Food and Beverage Associate
Canada's Wonderland
06.2022 - 08.2022
Area Leader
McDonald's
08.2020 - 06.2022
Diploma - Business
Fleming College
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