Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noah Continenza

Acton

Summary

Hello,

My name is Noah Continenza, and I am a highly motivated professional with over seven years of experience spanning healthcare, management, inventory management, technology, and sales. I have completed the requirements of a degree at the University of Guelph-Humber, earning a Bachelor of Business Administration (BBA), which has equipped me with a solid academic foundation and practical insights to thrive in dynamic environments. I have consistently demonstrated a commitment to excellence and achieving measurable results. I am excited about the opportunity to bring my ambition, fast learning, diverse experience, and dedication to success to your organization. I would welcome the chance to discuss how my background aligns with your needs and contributes to your team’s objectives.

Overview

5
5
years of professional experience

Work History

Pharmacy Operations & Inventory Management

Shoppers Drug Mart
09.2021 - Current

Inventory Management & Optimization: Oversaw and streamlined inventory control processes using dedicated inventory systems, ensuring demands were met while maintains accurate stock levels and minimizing discrepancies.

Operational Leadership: Supervised daily workflow operations, including prescription filling, dispensing, and processing, while maintaining regulatory compliance.

Process Improvement: Developed and implemented strategies to enhance efficiency, troubleshoot challenges, and optimize overall workflow.

Patient Interaction & Conflict Resolution: Managed patient interactions, resolved conflicts, and oversaw appointment scheduling to ensure a seamless experience for patients.

Insurance & Billing Coordination: Communicated with insurance providers to resolve billing issues and utilized proprietary software.

Team Collaboration & Leadership: Supported pharmacists and team members to build a collaborative work environment and drive adherence to organizational goals.

Performance Recognition: Earned promotion to the highest compensation tier, reflecting strong leadership, results-driven performance, and commitment to excellence.

Senior Sales Associate

OSL - Bell Authorized Dealer
06.2020 - 09.2021

Sales & Target Achievement: Consistently exceeded weekly sales targets for Internet, TV, and Mobility services through strategic marketing strategies and customer engagement.

Technology & Sales Expertise: Leveraged technology to enhance sales processes and provide tailored solutions to meet individual client needs.

Customer Satisfaction & Trust: Focused on delivering honest, personalized solutions to ensure a high level of customer satisfaction and loyalty.

Relationship Building: Developed strong, long-term customer relationships to drive repeat business and referrals.

Market Competitiveness: Excelled despite selling an inferior internet service in highly competitive and saturated environments.

Education

Bachelor of Business Administration -

University of Guelph-Humber
04-2025

Skills

    Leadership & Management: Experienced in decision-making, team coordination, scheduling, budgeting, and inventory management

    Sales, Marketing & Customer Service: Strong persuasion skills with a proven track record in sales, marketing, and delivering excellent customer service

    Communication & Interpersonal Skills: Bilingual (English & French), outgoing, emotionally intelligent, and skilled in conflict resolution and relationship building

    Problem-Solving & Critical Thinking: Adaptable, creative, and able to analyze complex situations to develop effective solutions

    Technical & Administrative Proficiency: Highly skilled in Microsoft Office, Adobe applications, and various software programs; experienced in administrative support and event planning

    Organization & Adaptability: Highly responsible, detail-oriented, and able to multitask efficiently in fast-paced, high-pressure environments

    Fast Learner & Challenge-Driven: Thrive on learning new skills quickly, embracing challenges, and excelling in dynamic work settings

    Physical & Technical Capabilities: Fast and accurate typing, hands-on inventory management, and capable of handling physically demanding tasks

Languages

English
Native or Bilingual
French
Professional Working
Italian
Professional Working

Timeline

Pharmacy Operations & Inventory Management

Shoppers Drug Mart
09.2021 - Current

Senior Sales Associate

OSL - Bell Authorized Dealer
06.2020 - 09.2021

Bachelor of Business Administration -

University of Guelph-Humber
Noah Continenza