Noah Cleroux
Kelowna,BC
Summary
Driven professional with proven expertise in organization and time management honed across roles at Rutland Pet Hospital and Subway. Excelled in customer service, enhancing client relations and streamlining operations. Demonstrated teamwork and collaboration, significantly improving workplace efficiency. Skilled in multi-line telephone operation and office administration, consistently delivering results beyond employer expectations.
Overview
4
4
years of professional experience
Work History
Receptionist
Rutland Pet Hospital
02.2020 - Current
- Greeted incoming clients and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Organized and maintained client chart filing system to promote quick data finding for staff while maintaining current and accurate medical records for patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Printed prescription requests and queries in compliance with practice protocol.
- Answered phones promptly and managed a multi-line phone system.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
School Store Employee
Sheri Basdeo
09.2021 - 06.2024
- Worked effectively in extremely fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Taking a leadership role by delegating tasks and jobs
- Strengthened communication skills through regular interactions with others.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sandwich Artist
Subway
09.2022 - 03.2023
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained composure during a fast paced work environment and high-pressure situation
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
High School Diploma -
Mount Boucherie Secondary
West Kelowna, BC06.2024
Bachelor of Health Science -
University of British Columbia
Okanagan, BC06.2028
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Office Administration
- Multi-line telephone operation
- Teamwork and Collaboration
- Effective multi-tasking
- Customer Service
Timeline
Sandwich Artist
Subway
09.2022 - 03.2023
School Store Employee
Sheri Basdeo
09.2021 - 06.2024
Receptionist
Rutland Pet Hospital
02.2020 - Current
High School Diploma -
Mount Boucherie Secondary
Bachelor of Health Science -
University of British Columbia
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