Noah Burnett
Calgary
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks Canada
08.2014 - Current
- Worked in a team environment with 2-8 people.
- Certified in training new employees through companies personal development program.
- Part of the joint health and safety committee which evaluated and ensured safe practices.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily records.
- Managed product through daily orders, food preparation, waste management and taking inventory.
- Managed various deadlines for both opening and closing shifts in relation to customer service, store cleanliness and inventory.
- Proficient in conflict resolution and customer service capabilities.
- Won employee of the quarter on multiple occasions.
- Represented for my store by competing in district "Barista Championship".
Assistant Manager
Zumiez Canada
01.2021 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma -
Bishop McNally High School
06.2016
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Operations Management
Certification
- Food Safety & Handling
- First Aid
- Pro-Serve
Timeline
Assistant Manager
Zumiez Canada
01.2021 - 01.2022
Shift Supervisor
Starbucks Canada
08.2014 - Current
High School Diploma -
Bishop McNally High School
Similar Profiles
TARA MACMILLANTARA MACMILLAN
Vice President of Operations at Starbucks CanadaVice President of Operations at Starbucks Canada
Pamela FabianPamela Fabian
Shift Supervisor at Starbucks CanadaShift Supervisor at Starbucks Canada
Al-Leena RobiaAl-Leena Robia
Barista at Starbucks CanadaBarista at Starbucks Canada