Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Server/Host
Jack Astors
Richmond Hill, Ontario
02.2024 - Current
Delivered food and beverages to guests within 10 minutes of ordering, ensuring timely service.
Coordinated with hosts, bussers, and kitchen staff to prepare and serve customers efficiently.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Maintained compassionate attitude towards guests' needs, fostering connections and enhancing dining experiences.
Assisted in training new servers..
Server/Host
Milestones Grill And Bar
10.2025 - 02.2026
Provided exceptional customer service in a fast-paced dining environment.
Coordinated with kitchen staff to facilitate prompt food delivery, enhancing overall dining experience.
Upsold menu items and daily specials to increase sales opportunities.
Executed opening and closing duties, including setting up dining area and restocking supplies, to ensure smooth service operations.
Operated POS terminals to input orders, split bills, and calculate totals.
Upheld cleanliness and organization of dining area throughout shifts, contributing to positive customer perceptions.
Radio Host/Video Camera Operator
Voices Unearthed
Toronto, Ontario
10.2023 - 08.2024
Hosted live radio shows, engaging audiences with dynamic conversations and storytelling.
Conducted interviews with diverse guests, showcasing varied perspectives and experiences.
Developed show segments, researching topics to ensure informative and entertaining discussions.
Managed social media accounts, interacting with listeners and promoting upcoming shows.
Produced promotional materials, highlighting key segments and guest appearances effectively.
Increased listeners through advertisements and dynamic hosting.
Personal Shopper
Loblaw Ltd
Markham, Ontario
04.2020 - 03.2024
Achieved delivery of up to 150 items per hour, ensuring customer orders were ready within 5 minutes of arrival.
Provided quick, accurate service, resulting in high customer satisfaction under tight deadlines.
Cultivated loyalty among shoppers through tailored shopping experiences.
Selected and gathered items from online customer orders
Trained new staff on company policies and customer service standards.
Stage Manager
Toronto Film School
Toronto, Ontario
07.2023 - 09.2023
Coordinated rehearsals and schedules for the production
Facilitated communication between cast, crew, and faculty to ensure alignment and clarity
Supported directors in realizing creative vision through meticulous organization and planning
Executed technical cues during performances to maintain seamless flow and enhance audience experience
Monitored cue calls throughout the performance to ensure smooth transitions between scenes
Supported actors during performances and rehearsals