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Associate Principal Engineer

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With strong problem-solving skills, a willingness to learn, and excellent communication abilities, I am prepared to contribute to team success and drive positive outcomes. Eager to embrace new challenges, I am committed to advancing organizational goals with dedication and enthusiasm. I am seeking a full-time role that offers professional growth and allows me to apply my interpersonal skills, technical knowledge, and problem-solving expertise.


  Detail-oriented team player with strong organizational skills
  Able to handle multiple projects simultaneously with a high degree of accuracy
  Organized and dependable candidate successful at managing multiple priorities with a positive attitude
  Willing to take on added responsibilities to meet team goals
  Seeking a full-time position that offers professional challenges and utilizes interpersonal skills, excellent time management, and problem-solving abilities
  Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level IT Technician Support position
  Ready to contribute to a team and help achieve company goals


Systems EngineerProvides support for a wide range of technical issues relating to desktop/server/firewall/switches hardware and peripherals, operating systems and applications. Install, configure, test, maintain, repair, troubleshoot, and resolve IT issues including server/desktop/laptop hardware and software, mobile devices, printers, scanners, hardware peripherals and other IT related equipment. Applied diagnostic techniques to identify problems, investigate causes, and recommend solutions. Access software updates, drivers, knowledge bases and frequently asked questions resources located in-house and on the internet to aid problem resolution. A working knowledge of mainframe, minicomputer, or microcomputer operations, equipment, operating systems, development tools and methodologies Established and configured network connectivity for hardware and devices, permissions, access rights, password resets, and e-mail setup. Utilize enterprise tools such as Active Directory, Required to manage customer requests from initiation to resolution. Makes decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of varying complexity and importance. Address problems that are highly varied, complex and often nonrecurring, requiring staff input, innovative, creative, and diagnostic techniques to resolve issues. Follows precedents and procedures to perform tasks. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor / manager.

Results-driven IT professional with 2 years of experience in IT support and computer/network repair. This includes 1 year of professional IT support experience and an additional year of experience troubleshooting and repairing computers and networks for friends and family. Backed by CompTIA A+, Network+, and IT Operations Specialist certifications, with ongoing CompTIA Security+ certification and active pursuit of the Google Cybersecurity Certificate. Experienced in data center operations, with expertise in installing, configuring, and maintaining network hardware, including servers and switches. Additionally, possesses hands-on experience in virtualization and system administration through operating a VMware server on ESXi . Demonstrates strong troubleshooting skills, technical support capabilities, and proficiency in maintaining accurate, detailed documentation. Continuously eager to expand knowledge and proficiency in emerging technologies, with a strong commitment to delivering reliable, high-quality solutions in dynamic and mission-critical environments.

Noah Augason

Overview

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Systems & Network Sr. Technologist

Information Systems Technician Supervisor

Information Systems Technician

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Bachelor of Science - Information Systems

Associate of Arts - Liberal Arts and Sciences

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Systems & Network Sr. Technologist

Information Systems Technician Supervisor

Information Systems Technician

Associate of Arts - Liberal Arts and Sciences

Bachelor of Science - Information Systems

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