Nnenna Diji
Winnipeg,MB
Summary
i am an enthusiastic, hard-working, and dedicated young professional that is willing to work with any team to enable them to carry out their organizational aims and objectives; i am also very driven by the need to acquire new knowledge in order to access certain situations and offer solutions accordingly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Terra Cafe
05.2023 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Customer Service Representative/ partner support
TeleTech Solutions
05.2022 - 02.2023
- I worked as an intermediary between the client company and the partners to help provide them with support with any pending issues, Using great interpersonal skills and problem-solving abilities to offer solutions to customer complaints
- Provide support for escalations for partners who have issue outside of my provided scope
- Resolving and troubleshooting partner software and operating system issues
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Warehouse Worker
Salad Land Warehouse
10.2021 - 03.2022
- Handled the daily sale transactions in the store, ensuring that register is balanced at the end of each day
- I was in charge of the daily correspondence, which involved taking down messages, dealing with customers complaints and answering any inquiries about our products and services
- In charge of maintaining inventory stocks in order to avoid an excess or limited supply of products.
- Performed cleaning tasks, keeping the store neat and organized.
- Maintained facility equipment and materials in a neat, clean, and orderly fashion.
- Packed orders in accordance with customer specifications.
- Ensured compliance with safety regulations while operating material handling equipment such as pallet jacks and hand trucks.
- Used good manual dexterity, hand-eye coordination, and depth perception to complete accurate work.
Part-Time Sales Associate
African Food market
09.2021 - 03.2022
- Handled the daily sale transactions in the store, ensuring that register is balanced at the end of each day
- I was in charge of the daily correspondence, which involved taking down messages, dealing with customers complaints and answering any inquiries about our products and services
- In charge of maintaining inventory stocks in order to avoid an excess or limited supply of products.
- Performed cleaning tasks, keeping the store neat and organized.
- Maintained facility equipment and materials in a neat, clean, and orderly fashion.
- Packed orders in accordance with customer specifications.
- Ensured compliance with safety regulations while operating material handling equipment such as pallet jacks and hand trucks.
- Used good manual dexterity, hand-eye coordination, and depth perception to complete accurate work.
Education
Bachelor's Degree in Nursing Candidate -
University of Manitoba
01.2026
Skills
- Planning and decision making skills
- Problem solving skills
- Friendly
- Time management
- Customer service skills
- Strong Work Ethic
- Exceptional customer service
Certification
- High School Diploma
- Post Secondary College Diploma
References
References available upon request
Languages
English
Timeline
Server
Terra Cafe
05.2023 - 09.2023
Customer Service Representative/ partner support
TeleTech Solutions
05.2022 - 02.2023
Warehouse Worker
Salad Land Warehouse
10.2021 - 03.2022
Part-Time Sales Associate
African Food market
09.2021 - 03.2022
Bachelor's Degree in Nursing Candidate -
University of Manitoba
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