Nneka Croal
Vancouver
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
14
14
years of professional experience
Work History
Process Serving Coordinaton
WEST COAST TITLE SEARCH
10.2022 - 10.2023
- Entered data, generated reports, and produced tracking documents.
- Processed information and legal documentation for process servers.
- Supported successful project completion by meticulously reviewing and updating workflow to reflect changing needs and objectives.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Admin Assistant / Guest Services Representative
EASTER SEALS
11.2017 - 04.2021
- Front desk reception
- Registering arriving guests
- Generate invoices to departing guests
- Processing payments
- Processing charity donations
- Updating databases and spreadsheets
- Record day-to-day happenings using appropriate methods
- Maintain logbooks and complete occurrence reports.
Admin Assistant/Logistics Coordinator
HIT DETECTION
06.2009 - 08.2017
- Onboarding contractors and employees
- Managing payroll
- Bookkeeping (Quickbooks) including accounts receivable and accounts payable
- Manage electronic filing systems and spreadsheets
- Maintain scheduling and event calendars
- Arrange travel for company personnel
- Train and assist administration staff.
Education
MASTER OF ARTS IN ARTS POLITICS -
Tisch School of the Arts, New York University
BACHELOR OF FINE ARTS IN THEATRE CONTEMPORARY ARTS -
Simon Fraser University
Skills
- Excellent Communication
- Critical Thinking
- Interpersonal Skills
- Time Management
- MS Office
- Project Coordination
- Document Management
- Scheduling and calendar management
- Decision-Making
Languages
English
Native or Bilingual
French
Limited Working
References
References available upon request
Timeline
Process Serving Coordinaton
WEST COAST TITLE SEARCH
10.2022 - 10.2023
Admin Assistant / Guest Services Representative
EASTER SEALS
11.2017 - 04.2021
Admin Assistant/Logistics Coordinator
HIT DETECTION
06.2009 - 08.2017
MASTER OF ARTS IN ARTS POLITICS -
Tisch School of the Arts, New York University
BACHELOR OF FINE ARTS IN THEATRE CONTEMPORARY ARTS -
Simon Fraser University
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