Nneka Anadu
Toronto,ON
Work Preference
Work Type
Full TimeContract WorkPart TimeLocation Preference
RemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offCompany CulturePersonal development programsPaid sick leaveWork from home optionTeam Building / Company RetreatsFlexible work hoursStock Options / Equity / Profit Sharing401k matchSummary
Product Leader with experience leading high-performing teams to develop innovative digital solutions within dynamic Insurance and Financial Services organizations. Demonstrated success in shaping product strategy, managing product life cycle, prioritizing initiatives for maximum impact, and addressing customer needs effectively. Recognized for strong stakeholder engagement, data-informed decision-making, executive-level communication, and consistently delivering measurable business outcomes and customer value.
Overview
13
13
years of professional experience
8
8
Certification
Work History
Director, Product Owner – Data Analytics & Experience Platform
Sun Life Financial
Toronto, ON
01.2022 - Current
- Lead the product vision and strategy for an Advisor data product, delivering real-time, cost-effective data access to power enterprise web and mobile experiences, and reduce reliance on legacy mainframe systems.
- Prioritize feature backlog aligned with enterprise goals and OKRs, enabling adoption across 15 enterprise applications and delivering $5.5M annual savings.
- Lead cross-functional teams to define and translate business needs into actionable product and user experience requirements to guide product development.
- Participate in agile ceremonies to align priorities, address delivery risks, remove blockers, and ensure continuous delivery of high-value product increments.
- Mentor and coach 15+ cross-functional team members, fostering a culture of innovation, accountability, and continuous improvement.
- Developed KPI dashboards and frameworks, supporting data-driven decision-making, improving transparency, and streamlining stakeholder communication across 5 product teams.
- Implemented prioritization and triage framework, ensuring effective handling of feature requests.
- Implemented automation tools and processes to streamline redundant tasks, reduce manual effort, and accelerate the pace of development and delivery.
- Operationalized a client intake and triage process streamlining feature request handling and reducing duplication by 15%.
- Recognized with the CEO’s Award of Excellence for platform transformation and measurable business outcomes.
Digital Product Owner – Lumino Health Provider Search Platform
Sun Life Financial
Toronto, ON
05.2018 - 01.2022
- Led the end-to-end product lifecycle, and feature delivery across 3 Agile teams supporting web, mobile, and Salesforce experiences across mysunlife.ca (authenticated and public platforms), Sunlife Connect, Sun Life Direct, and Provider Search connecting 150,000+ healthcare providers to millions of Canadians.
- Prioritized product backlog aligned with enterprise goals, resulting in UX/UI optimizations, improving customer experience by 8%, engagement by 9%, and retention by 12%.
- Enhanced Salesforce pricing and billing processes, reducing manual effort by 24% and freeing the sales team to prioritize revenue-generating activities.
- Improved Salesforce workflows to drive operational efficiencies, reducing manual effort by 9% and enabling customer support teams to respond to customer cases with faster turnaround.
- Led A/B testing, and UAT, incorporating continuous feedback loops, achieving
- Oversaw release planning, change management, and release communications, accelerating onboarding time by 9% and improving customer satisfaction scores by 10%.
- Managed ongoing product enhancements, reducing maintenance backlog by 30% and accelerating release quality across key features by 25%.
Product Manager – Investor Relations & Corporate Governance Solutions
NASDAQ
Boston, MA
06.2013 - 03.2018
- Owned the end-to-end delivery roadmap for an enterprise SaaS web hosting platform providing market data and corporate governance solutions for ~3,500 corporate clients.
- Delivered 3 market data APIs, increasing data accuracy by 30% and enabling near real-time insights for internal and client-facing platforms.
- Managed end-to-end delivery of a secure whistleblower platform, increasing reporting efficiency by 40% and strengthened compliance audit readiness.
- Delivered a Multi-Factor Authentication solution, standardizing authentication workflows, decreasing account compromise risk, and achieving 99.9% uptime for authentication services.
- Directed UAT and A/B testing initiatives that identified and resolved critical performance and data-quality issues, cutting post-release defects by 35%.
- Collaborated with engineering, design, sales and marketing teams to create enablement materials (playbooks, release guides, demos), reducing onboarding time by 12%.
- Partnered with internal teams to process external vendor contracts in a timely manner to ensure business continuity.
- Recognized with CEO Excellence Award for strategic product impact, operational execution, and measurable business results.
Education
Certificate - Executive Leadership Program
08.2025 - Current
This learning program hones executive leadership capabilities with a focus on real-world challenges and driving transformative personal and professional change.
Certificate - A2E Business Fundamentals Program
08.2022 - Current
Problem Solving: This program teaches participants the McKinsey approach to problem solving, how to improve their ability to define challenging problems, prioritize issues, synthesize findings, and develop actionable recommendations.
Business Strategy: This program enables participants to assess the robustness of a strategy and apply McKinsey’s Strategy Method.
Management Accelerator: This program is designed to enable high-performing professionals to build a toolkit for enhancing adaptability and resilience, sharpening problem solving for impact, and helping their organizations set and execute business strategy.
MSc - Project Management (Information Security)
BSc - Business Administration (Management Information Systems)
Certificate - Introduction To Modern AI
03.2025 - Current
Cisco verifies the earner of this badge successfully completed the Introduction to Modern AI course. The learner will have practiced using AI enabled features on free apps, such as photo apps, translation services, and chatbots. They will have had in depth practice in prompting a chatbot, and understand fundamentals of how the models work, which informs how they prompt chatbots.
Skills:
- AI Learning
- Chatbots
- COmputer Vision
- Machine Learning
- Machine Translation
- Prompting Tips
Certificate - Agile Product Ownership
09.2023 - Current
The Agile Product Ownership certification validates the learner’s knowledge of understanding customer needs and effectively delivering valuable products and services through key agile practices such as adaptive prioritization and planning. Students will learn how to align backlogs to the product goal, create product roadmaps, and write user stories to maximize the customer experience.
Certificate - Salesforce Certified Administrator (SCA)
03.2023 - Current
Certificate - Fellow, Life Management Institute - FLMI Level 1
09.2022 - Current
- Basic Principles of Insurance
- Insurance and Annuity Products
- Policy Provisions and Ownership Rights
- Insurance Company Organization and Governance
- Insurance Company Operations
Certificate - Professional Scrum Product Owner™
11.2021 - Current
Those who earn the globally recognized Professional Scrum Product Owner I (PSPO I) certification have demonstrated a fundamental level of Professional Scrum Product Ownership, proving an intermediate understanding of the Scrum framework and how to apply it to maximize the value delivered with a product. This individual has also demonstrated an understanding of how to maximize return on investment and optimize the total cost of ownership of a product.
Certificate - Certified Scrum Product Owner®
11.2016 - 12.2023
The Certified Scrum Product Owner (CSPO) course prepares you for agile product delivery with a relentless focus on customer value and the return on investment of your efforts. Product owners know their markets and anticipate what their customers need, helping their organizations rise to the top.
Skills
- Digital Product Management
- Product Strategy
- Product Vision
- Product Roadmap and Backlog Prioritization
- Product Delivery
- Strategic Direction
- User Experience (UX)
- Digital Client Experience
- Risk Assessment
- Cross-Functional Collaboration
- Stakeholder Communication
- Stakeholder Management
- Customer Feedback Channels
- Digital Transformation
- Analytical and Problem-Solving
- Influencing & Collaboration
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Goal setting
- Change management
- Investor relations
- Problem-solving
- Multitasking and organization
- Team collaboration
- Team building
- Stakeholder engagement
- Coaching and mentoring
- Regulatory compliance
- Cross-functional team leadership
- Teamwork and collaboration
- Team leadership
Certification
- ICP-APO (ICAgile)
- PSPO (Scrum.org)
- KMP1 (Kanban University)
- SCA (Salesforce)
- FLMI (LOMA)
- CSPO (Scrum Alliance)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
McKinsey & Company - Certificate, Executive Leadership Program
08.2025 - Current
Cisco - Certificate, Introduction To Modern AI
03.2025 - Current
ICAgile Certified Professional - Certificate, Agile Product Ownership
09.2023 - Current
Salesforce - Certificate, Salesforce Certified Administrator (SCA)
03.2023 - Current
Life Office Management Association - Certificate, Fellow, Life Management Institute - FLMI Level 1
09.2022 - Current
Mckinsey Academy - Certificate, A2E Business Fundamentals Program
08.2022 - Current
Director, Product Owner – Data Analytics & Experience Platform - Sun Life Financial
01.2022 - Current
Scrum.org - Certificate, Professional Scrum Product Owner™
11.2021 - Current
Digital Product Owner – Lumino Health Provider Search Platform - Sun Life Financial
05.2018 - 01.2022
ScrumAlliance - Certificate, Certified Scrum Product Owner®
11.2016 - 12.2023
Product Manager – Investor Relations & Corporate Governance Solutions - NASDAQ
06.2013 - 03.2018
Northeastern University - MSc, Project Management (Information Security)
University of Massachusetts - BSc, Business Administration (Management Information Systems)