Nnedinma Marietann Uche

• I assisted in monitoring the child's health progress and administered medicine as prescribed by the doctor in charge.
• Take children to and from school and assist them with their home work. I engaged them in fun activities after school.
• Engaged in housekeeping activities like cleaning and washing when children are in class.
• Aided in bathing and dressing the kids. I also encourage health and safety measures.
• Performed other daily tasks like shopping for grocery and making meals.

• Engaged patients in meaningful conversation socialization activity while providing personal care assistance.
• Built strong rapport with them to deliver emotional support and companionship.
• Cleaned the house, ran errands, managed laundry and completed weekly grocery shopping.
• Provided safe mobility support to patients who needed to move around personal and public spaces.
• Monitored client vital signs, administered medications and tracked changes to inform the healthcare supervisor.
• Assisted patients with bathing,grooming,dressing and oral hygiene care.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Recognized and reported abnormalities or changes in patients' health status to case manager.

• Provided excellent customer service by efficiently resolving issues and responding to inquiries.
• Communicated with customers to identify needs and expectations.
• Kept accurate records of all customer interactions and transactions.
• Collected customer information and analyzed customer needs to recommend potential products or services.
• Maintained and managed customer files and databases.
• Explained online self-help options to customers to promote additional and after-hours support choices.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Proved successful working within tight deadlines and a fast-paced environment.
• maintained digital and physical filling system.

Class Upper Honors

Council (NECO)