Nnamdi Chisom Amadi
Mount Pearl,Canada
Summary
Adept at elevating guest experiences through exceptional housekeeping standards, I significantly contributed to SunCity Hotel's reputation for cleanliness and comfort. Specializing in advanced cleaning techniques and guest relations, my leadership ensured compliance with sanitation requirements and optimized room turnover efficiency, marking a notable improvement in guest satisfaction ratings. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
SunCity Hotel
10.2020 - 08.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Disposed of trash and recyclables each day to avoid waste buildup.
Hotel Housekeeper
SunCity Hotel
02.2018 - 09.2020
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Washed and folded towels and linens to properly stock guest rooms.
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Bed making proficiency
- Cleaning techniques
- Room turnover
- Bathroom cleaning proficiency
- Surface sanitation
- Odor control methods
- Safety Monitoring
- Supply Management
Languages
English
Native or Bilingual
Timeline
Housekeeping Supervisor
SunCity Hotel
10.2020 - 08.2023
Hotel Housekeeper
SunCity Hotel
02.2018 - 09.2020
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