Nlewedim Chukwudi
Peterborough,Canada
Summary
Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of asset tracking software. Committed to providing accurate, effective advice to customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
Bivon Ventures Ltd
Lagos
04.2021 - 12.2023
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Analyzed competitive market strategies through related product, market or share trends.
- Performed cost-benefit analysis of proposed changes to business processes.
- Managed diverse projects for data capture, storage and forecast analysis.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Reviewed existing policies and procedures against industry standards for compliance purposes.
- Identified or monitored current and potential customers using business intelligence tools.
- Collected, tracked and evaluated current business and market trend data.
- Provided technical support for existing reports, dashboards or other tools.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Conducted market research to identify potential opportunities for new product development.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Identified gaps between current state and desired future state operations.
Sales Operations Analyst
Saro Lifecare Ltd
Lagos, Nigeria
01.2018 - 03.2022
- Conducted regular meetings with sales teams to ensure compliance with set policies and procedures.
- Provided training and guidance on best practices in sales operations management.
- Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
- Evaluated the effectiveness of current incentive programs used by the organization's sales team.
- Collaborated with internal stakeholders to design innovative solutions that drive improved results from the sales team.
- Researched, analyzed and solved revenue management questions, including forecasting and inventory.
- Identified opportunities for improvement within existing operational procedures and systems.
- Applied skills in [Software] to generate [Timeframe] and ad hoc reports.
- Analyzed market trends, customer preferences, and competitor data to develop effective sales strategies.
- Developed and implemented processes to improve sales force productivity.
- Analyzed third-party data to identify industry trends and best practices.
- Created reports to provide insights into the effectiveness of current sales operations.
- Delivered strategic forecast reports and related analytics explaining key trends.
- Coordinated with marketing teams to ensure proper alignment between campaigns and goals set by the company's leadership team.
- Maintained a database of customer information including contact details, orders placed, payment history.
Data Analyst
Saro Lifecare Ltd
Lagos, Nigeria
04.2014 - 12.2017
- Collected, tracked and evaluated current business and market trend data.
- Leveraged software to compile and model data.
- Maintained or updated business intelligence tools, databases or dashboards.
- Optimized existing database structures for better performance on analytics tasks.
- Identified needs of customers promptly and efficiently.
- Developed scorecards that accurately measured success metrics.
- Defined KPIs based on collected data sources.
- Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Developed dashboards with Tableau to monitor key performance indicators.
- Provided technical support for existing reports, dashboards or other tools.
- Interacted with non-technical stakeholders to deliver analyses and answer questions on deliverables.
- Managed diverse projects for data capture, storage and forecast analysis.
- Leveraged SQL queries to extract, transform and load data into databases.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Generated standard or custom reports summarizing business, financial or economic data.
- Worked with internal teams to understand business needs and changing strategies.
- Gathered and organized data to analyze current industry trends.
Education
Master of Science - Big Data Analytics
Trent University
Peterborough, ON05-2025
MBA - Business Administration
Obafemi Awolowo University,
Ile Ife11-2019
Bachelor of Science - Biochemistry
Abia State University, Uturu
Uturu09-2009
Skills
- Business Process Improvement
- Operations Analysis
- Data Mapping
- Cost-Benefit Analysis
- Data Analysis
- Technical Writing
- Competitive Analysis
- KPI Tracking
- Operational Reporting
- Business Planning
- CRM Systems
- Negotiation
- Product Development
- Project Management
- BI Tools Expertise
- SAP
- Microsoft Office Suite
- Statistical Analysis
- SQL
- Data Visualization and Presentations
- Analytical Problem Solving
- Python Programming
- IT Service Management
- Performance Optimization
Certification
- AWS Certified Cloud Practitioner , Nov 2023- 2026
- Data Analytics Certification - Issued Dec 2022
- Strategic Key Account Management- Aug 2019
- Retail Audit Analysis- Oct 2018
Timeline
Business Analyst
Bivon Ventures Ltd
04.2021 - 12.2023
Sales Operations Analyst
Saro Lifecare Ltd
01.2018 - 03.2022
Data Analyst
Saro Lifecare Ltd
04.2014 - 12.2017
Master of Science - Big Data Analytics
Trent University
MBA - Business Administration
Obafemi Awolowo University,
Bachelor of Science - Biochemistry
Abia State University, Uturu
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