Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nkosingiphile Bornwell

Johannesburg

Summary

•Enthusiastic Wellness Coach experienced in personal fitness support, group instruction and fitness floor monitoring. Hardworking and dedicated team player with excellent communication and relationship-building skills. Known for personable demeanor and determined attitude.

•Enthusiastic coach eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of coaching and wellness and training in communications. Motivated to learn, grow and excel in sales.

•Creative Marketing Specialist eager to work with top clients. Bringing deep understanding of food and alcohol products, market conditions and customer preferences. Ready to apply skills and 1year of experience to new position with long-term potential.

•Skilled Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset. Prepared to leverage 3 years of marketing experience to take on dynamic new role.

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•Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.

•Hardworking and enthusiastic Pizza man trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

•Industrious Kitchen Assistant offering 10 months of experience in foodservice roles. Eager to fulfill a role of increased responsibility to apply expertise in food safety, sanitation and preparation techniques. Supportive Steward experienced supporting culinary and service teams.

•Effective and efficient in areas of dish washing, sanitation, customer service and cleanliness. Over 10 months of experience in fast-paced environments.

•Quality communication skills giving articulate instruction and working collectively. Responsible Pizza man offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service.

•Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. •Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals.

•Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
  • Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waiter position. Ready to help team achieve company goals.
  • Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Restaurant Waiter

250 On Cedar
01.2024 - 10.2024
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Delivery Driver

Makro Riversands
09.2023 - 12.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Kitchen Assistant

Pizza Perfect
10.2022 - 08.2023
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Learned other teammates' work tasks to train as backup.
  • Followed recipes and chef instructions to prepare food correctly.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Operated kitchen equipment in accordance with manufacturer instructions.

Fitness and Wellness Coach

Herbal Life 24
02.2017 - 11.2022
  • Provided individual health coaching to help clients optimize personal choices.
  • Maintained client records for future use and for reference by other healthcare providers.
  • Demonstrated proper use of exercise equipment and correct technique for exercises to reduce risk of client injury.
  • Conducted group wellness presentations for classes up to 8 participants.
  • Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
  • Understood client limitations based on medication or physical disabilities while building exercise plans.
  • Built strong relationships with members to promote health, wellness and available services

Education

High School Diploma -

Blue Eagle High
01.2017 - 11.2021

Skills

Work ethnic

Collaboration

Communication

Empathy

Customer/client service

Problem solving

Critical thinking

Emotional intelligence

Computer intelligence

Project management

Negotiation

Data analysis

Training & coaching

Kitchen station cleanliness

Ingredient management

Kitchen equipment operation

Chef support

Food preparation mastery

Food storage protocol

Safe food handling

Kitchen staff coordination

Food safety measures

Verbal and written communication

Work station cleaning

Sauce preparation

Chopping vegetables

Preparation techniques

Proficient hearing

Proficient vision

Food preservation and storage methods

Order picking and processing

Freight expertise

Map reading and navigation skills

Safe driver training

Knowledge of state roads and highways

Commercial driving

Route logs

Safety-conscious

Vehicle systems

Delivery recordkeeping

Materials transport

Vehicle inspections

Customer Response

Order Taking

Service Quality

Table Setting

Food presentation

Cleanliness

Alcoholic beverage service

Food hygiene

Menu knowledge

Cash Handling

Menu presentation

Professional Appearance

Relationship Management

Quality Control

Food spoilage prevention

Food and beverage pairings

Point of Sale (POS) system operations

Food allergy awareness

Calm Demeanor

Table turnover

Time Management

Cleaning and sanitizing

High Energy and Stamina

Additional Information

-SA citizen with ID card

-In possession of a South African driving license code 10 {C1}

Timeline

Restaurant Waiter

250 On Cedar
01.2024 - 10.2024

Delivery Driver

Makro Riversands
09.2023 - 12.2023

Kitchen Assistant

Pizza Perfect
10.2022 - 08.2023

Fitness and Wellness Coach

Herbal Life 24
02.2017 - 11.2022

High School Diploma -

Blue Eagle High
01.2017 - 11.2021
Nkosingiphile Bornwell