NKONGOLO YENGA-YENGA
Calgary,Canada
Summary
Results-driven Warehouse and Logistics Professional with experience supporting warehouse operations, shipping & receiving, order fulfillment, dispatch coordination, and yard management. Strong background in inventory control, freight documentation, parcel carrier coordination, dangerous goods awareness, and warehouse safety compliance. Proven ability to assist in coordinating daily logistics workflow, support team productivity, and maintain efficient distribution operations in fast-paced environments. Fluent in English and proficient in French.
Overview
8
8
years of professional experience
Work History
Warehouse Associate (Order Picking & Shipping)
Modern Sales Co.
01.2025 - 01.2026
- Supported daily warehouse operations and order fulfillment workflow in a high-volume distribution environment
- Picked and prepared customer orders using RF scanners and warehouse management systems (WMS)
- Coordinated staging areas and assisted with shipping workflow to ensure efficient parcel processing
- Processed shipments and coordinated parcel deliveries with major carriers including FedEx, UPS, DHL, and Amazon logistics
- Verified shipment accuracy, labeling, and freight documentation compliance
- Assisted in preparing shipments including general merchandise and controlled/dangerous goods
- Collaborated with warehouse team members and supervisors to maintain productivity targets and operational efficiency
- Maintained compliance with warehouse safety standards and hazardous material handling procedures
Dispatcher / Yard Helper
Docktor Freight Solution Corp
01.2023 - 01.2024
- Assisted in coordinating yard operations, trailer placement, and dock scheduling to maintain efficient logistics workflow
- Communicated with drivers, dispatch teams, and warehouse staff to support freight movement and delivery schedules
- Maintained shipment tracking records, freight documentation, and yard activity logs
- Supported load coordination, dispatch communication, and transportation planning activities
- Assisted in managing daily yard organization and trailer positioning for efficient loading operations
- Ensured compliance with transportation safety regulations and dangerous goods documentation procedures
Shipping & Receiving Associate
Bailey Metal
01.2018 - 01.2023
- Supported daily warehouse and dock operations including shipping, receiving, and freight coordination
- Assisted in coordinating truck loading schedules and dock workflow to maintain efficient shipping operations
- Loaded and unloaded trucks using forklifts, reach trucks, and pallet jacks
- Verified inbound and outbound shipments ensuring inventory accuracy and freight documentation compliance
- Prepared and reviewed Bills of Lading (BOL), shipping manifests, and logistics paperwork
- Maintained accurate inventory records, cycle counts, and warehouse documentation
- Collaborated with drivers, warehouse staff, and logistics teams to support smooth supply chain operations
- Ensured compliance with warehouse safety standards and operational procedures
Education
Web Design
Smart Young University
03-2023
Diploma - Logistics and Supply Chain Management
Reeves College
Calgary, AB01-2023
High School Diploma - Electricity
Kinshasa, DR Congo01-2007
Skills
- Warehouse Operations
- Shipping & Receiving
- Order Picking & Packing
- Order Fulfillment & Distribution
- Inventory Control & Cycle Counting
- Dangerous Goods Awareness (DG)
- Freight Documentation & Bill of Lading (BOL)
- RF Scanner & Warehouse Management Systems (WMS)
- Parcel Carrier Coordination
- Dock Operations & Trailer Management
- Dispatch
- Communication & Load Coordination
- Supply Chain Operations
- Shipping Compliance & Safety Procedures
- Team Coordination & Operational Support
- Equipment Operation
- Counterbalance Forklift
- Raymond Reach Truck
- Electric Walkie / Pallet Jack
- Computer Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- RF Scanners
- Warehouse Management Systems
- Parcel Shipping Systems
Accomplishments
- Assisted in coordinating warehouse operations and shipping workflow for over 500+ orders per week
- Supported parcel and freight shipments with major carriers including FedEx, UPS, DHL, and Amazon logistics
- Maintained 100% accuracy in inventory control and shipping documentation over multiple years
- Trained and guided team members on dock procedures and safe handling of dangerous goods (DG)
- Contributed to improving warehouse productivity by 15% through workflow coordination and staging optimization
- Ensured compliance with safety standards and hazardous materials procedures, reducing workplace incidents
LANGUAGES
English – Fluent
French – Proficient
Timeline
Warehouse Associate (Order Picking & Shipping)
Modern Sales Co.
01.2025 - 01.2026
Dispatcher / Yard Helper
Docktor Freight Solution Corp
01.2023 - 01.2024
Shipping & Receiving Associate
Bailey Metal
01.2018 - 01.2023
Diploma - Logistics and Supply Chain Management
Reeves College
High School Diploma - Electricity
Web Design
Smart Young University