Nkiruka Odimuko
Alberta
Summary
Results-driven banking professional with extensive expertise in customer due diligence, risk assessment, and regulatory compliance. Proven track record in Anti-Money Laundering (AML) investigations, showcasing strong analytical and communication skills. Collaborates effectively with cross-functional teams to ensure AML project compliance. Excels at analyzing complex data, implementing controls, delivering strategic guidance, and achieving successful compliance outcomes in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
KYC/AML Specialist
BARCLAYS UK
05.2023 - 01.2025
- Bridged the gap as a Subject matter expert between customers and the business teams through outbound/inbound support, collaborated with other operational and control teams to respond to KYC/AML remediation requests, resulting in less risk exposures for customer and the bank
- Provided expert guidance on AML/ATF/ABAC regulations during customer onboarding and periodic refresh processes, driving process improvements in KYC remediation workstreams by analyzing complex corporate structures, financial history reports and customer identification/verification to ensure regulatory compliance
- Executed in-depth transactional analysis, investigation and risk assessment, implementing appropriate AML/ATF/ Sanctions/ABAC processes and controls such as suspicious transaction reporting
- Acted as a consultant, leveraging current and evolving trends, industry knowledge and expertise to communicate to both internal and external customers the value of compliance to AML policies and support organizational risk initiatives
- Identified and managed risks within the KYC remediation process, escalating high risk issues through appropriate reporting channels resulting in minimal compliance infractions for the bank
- Management of own workload using CRM tools such as Salesforce, Microsoft SharePoint, Active Ops and IBM, participating fully as a member of the team fostering teamwork, sharing best practices, mentoring colleagues and contributing to the overall team’s development
MBA Consultancy Project
LEEDS BECKETT UNIVERSITY
04.2022 - 09.2022
- Led project group of 8 members to manage a client-consultant relationship with a UK based soundproofing solutions firm
- Facilitated regular stakeholder meetings with internal, external clients and potential suppliers, eliciting requirements through interviews to identify the business problems and proffer solutions to meet the needs of the company
- Conducted gap analysis to generate options for the company to improve their operations and onshore their production
- Developed project reports for the team and presented reports using Microsoft office suite, Google Suite, Gantt Charts
Account Relationship Manager– Business Banking
ACCESS BANK PLC
04.2019 - 10.2021
- Championed new products campaign by driving engagement and trainings to build awareness around new business products and processes at function level
- Led the direct sales team to ensure managed risk assessment and documentation for customer onboarding processes
- Developed and contributed to the growth of the business customer base through regular engagements to new prospects and existing customers utilising CRM business tools and insights
- Cross sold digital products and services to customers, providing AML/KYC guidance throughout the onboarding process
- Built and rendered regular reports on sales performance and revenue outcomes to regional directorate
Account Relationship Officer– Sales and Service
DIAMOND BANK PLC
08.2015 - 03.2019
- Generated leads and developed new profitable businesses by professionally representing the bank in banking events both in the local community and within the bank footprint leading to 25% increase in growth and retention rate
- Utilized knowledge of CRM to identify customers, deliver comprehensive and customized solutions tailored to the financial needs of both individual and business customers
- Attracted and converted customers through coordination of in-branch retail sales campaign, and activations
- Led cross-functional teams in responding to high-profile regulatory audits, achieving full compliance ratings
Personal Banking Officer
DIAMOND BANK PLC
11.2013 - 07.2015
- Exceeded monthly customer satisfaction KPIs of the personal banking team through supervision of the sales and service activities of each member of the team
- Trained and mentored team on how best to provide support to customers, implementing customer service best practices to ensure overall customer satisfaction
- Increased new product penetration by 40% through cross-sales of digital products, identifying opportunities to drive credit cards and mobile app/internet banking services through daily customer engagement
- Onboarded new customers, trained them on the use, features and value proposition of each product or service purchased
Research Analyst
NEXTIER CAPITAL LIMITED
03.2013 - 10.2013
- Performed research, reviewed, audited official documents to ensure completeness and accuracy for the required objective
- Observed experienced workers to acquire knowledge of methods, procedures, and standards required for performance
- Developed reports, summaries and policy briefs from conducting detailed research on various public policy projects
- Co-developed resource materials and facilitated trainings for new hires, seminars and workshops
Education
Master of Business Administration -
Leeds Beckett University
09.2022
Bachelor’s Degree -
University of Benin
01.2011
Skills
- Problem-Solving
- AML regulations
- Customer onboarding
- Open-Source Research
- Communication
- Attention to detail
- Teamwork and collaboration
- Customer Relationship Management
- Adaptability
- Organizational Skills
- Microsoft Office Suite
- Salesforce
- AWS
- Tableau
- Risk Assessment
- KYC compliance
- Data analysis
- Stakeholder engagement
- Decision-making
- Analytical thinking
Accomplishments
- Supervised team of 8 members for the completion of MBA project.
- Collaborated with team of 15 members in the development of an improved end to end process guide for a KYC project (CACs).
- Achieved 70% results through effective contribution to the completion of project where we self-solved cases within KYC remediation for corporate and unincorporated organizations utilizing internal resources.
- Achieved 90% pass rate consistently by completing KYC remediation for corporate and unincorporated entities efficiently and with accuracy .
Certification
BCS Foundation Certificate in Business Analysis, BCS, Chartered Institute for IT UK, 2023
Personal Information
Title: KYC/AML Specialist
Timeline
KYC/AML Specialist
BARCLAYS UK
05.2023 - 01.2025
MBA Consultancy Project
LEEDS BECKETT UNIVERSITY
04.2022 - 09.2022
Account Relationship Manager– Business Banking
ACCESS BANK PLC
04.2019 - 10.2021
Account Relationship Officer– Sales and Service
DIAMOND BANK PLC
08.2015 - 03.2019
Personal Banking Officer
DIAMOND BANK PLC
11.2013 - 07.2015
Research Analyst
NEXTIER CAPITAL LIMITED
03.2013 - 10.2013
Bachelor’s Degree -
University of Benin
Master of Business Administration -
Leeds Beckett University
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