A bright, enthusiastic, self-motivated, focused, and bottom-lined-oriented person, morally upright and with a high collaborative spirit. Nkengum pays keen attention to detail and is committed to the highest standard of quality, complemented with excellent written and verbal communication skills as well as interpersonal adeptness.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Alpha Guard Security
10.2023 - 05.2024
Mostly worked in Bank Buildings and Shopping center(Meir, Antwerp)
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Colruyt
09.2022 - 07.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Security Guard
Premiere Security Company Limited
10.2015 - 09.2020
worked in Bank Buildings(Credit Union, Express Exchange,Ecobank Buea, Cameroon)
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Responded quickly to incidents and assessed active situations for security concerns.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to emergency situations to assess and deflect issues.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Enhanced overall security by conducting thorough patrols and monitoring premises.
Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Education
Associate of Applied Science - Energy And Climate
University of Antwerp
Antwerp, Belgium
09.2022
Bachelor of Science - Geography
University of Buea
Buea, Cameroon
07.2018
Skills
Team Training and Development
Patrol operations
Organizational Skills
Communication Skill
Surveillance
Superior customer service
Access Control
Personnel screening
Security Guard License
Languages
English
Native or Bilingual
French
Professional Working
Certification
Alberta Provincial Examination for Basic Security Training
Licensed Security professional by the Security Services and Investigation Act(SSIA)
Police criminal Record check including Vulnerable sector check and local police data base search
Timeline
Security Officer
Alpha Guard Security
10.2023 - 05.2024
Sales Associate
Colruyt
09.2022 - 07.2023
Security Guard
Premiere Security Company Limited
10.2015 - 09.2020
Associate of Applied Science - Energy And Climate
University of Antwerp
Bachelor of Science - Geography
University of Buea
Alberta Provincial Examination for Basic Security Training
Licensed Security professional by the Security Services and Investigation Act(SSIA)
Police criminal Record check including Vulnerable sector check and local police data base search
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