NJOKI VIVIAN GACHERU
Kitchener,Canada
Summary
Leveraging a strong background in environmental studies, business administration, and customer service, I specialize in policy development, research, and building partnerships. My expertise drives strategic projects in sustainable development, consistently promoting community growth and equity.
Overview
8
8
years of professional experience
Work History
Court and Client Representative
Ministry of the Attorney General
Kitchener, Canada
09.2023 - Current
- Resolved client queries using problem-solving skills, and ensured understanding of legal issues.
- Created a filing system to secure court transcripts, to ease retrieving information.
- Leveraged human relations and computer skills for efficient information exchange with key stakeholders.
- Utilized communication skills to follow up and mediate between different stakeholders, ensuring all concerns were addressed.
- Showcased accountability through task management and stakeholder communication.
- Exhibited exceptional, focused attention while organizing and maintaining sensitive court documents.
- Showcased teamwork skills by working with interdepartmental teams to improve client relations and workflows.
Business Development Representative - INTERN
Life From Water
, Canada
05.2023 - 08.2023
- Managed implementation plans and the program inventory for water conservation strategies in Northern Kenya, mitigating food security.
- Utilized statistical methods to provide informed recommendations to the technical team on prioritizing carbon offsetting and optimizing community benefits.
- Prepared reports and materials that secured a $10,000 clean water grant for the Hopedale Indigenous community in Canada.
- Tracked inventory, procured, and reconciled the expenditure to support the water and waste program operations.
- Lobbied to expand the water treatment plant in Dadaab, Kenya, by drafting letters to the government and key stakeholders.
- Ensured that the projects I led adhered to the company's policies and collective agreements.
Research Analyst
International Forum for Rural Transport and Development
, Kenya And Tanzania
04.2021 - 06.2022
- Led a rational approach in policy design, leading to a 12% increase in agricultural supply chain efficiency and a reduction of post-harvest losses.
- Established pathways to connect women with financial institutions, resulting in 50% of women successfully launching agribusiness enterprises, contributing to poverty reduction, as per the project goal.
- Utilized planning and creative skills to guide officials and partners in implementing sustainable energy solutions for small businesses.
- Conducted equity meetings and developed surveys for feedback collection, aiding senior management review.
- Improved program effectiveness through forums and divisional management techniques to assess and monitor the implementation of newly revised strategic policies.
- Handled sensitive lobbying details with confidentiality.
Junior Associate
Urban Lines Consulting
Nairobi, Kenya
09.2018 - 03.2021
- Collaborated with the Nairobi Municipality, leading to an increase in the permit approvals for high-density housing projects.
- Utilized database systems, geographical information systems, leading to a better analysis, interpretation, and presentation of complex program data.
- Developed ties with the Kenyan government to enhance sanitation and solid waste management policies, fostering social development.
- Demonstrated strong facilitation skills in the planning, designing, and implementation of Water, Sanitation, and Hygiene programs.
- Led the Nairobi City Council in implementing design changes and low-cost building material production methods, projecting a 6% increase in affordable housing due to cost savings.
- Performed comprehensive data analysis on fieldwork data collection and project reports related to affordable housing, aimed at assisting low-income earners in accessing housing.
- Leveraged expertise in political science to resolve complex policy issues and draft legislative proposals on housing.
Project Coordinator - INTERN
ARCrayon Limited
Nairobi, Kenya
05.2017 - 09.2017
- Developed work plans to facilitate smooth coordination among six distinct teams for organizing the UNCTAD conference on Youth Entrepreneurship.
- Used the user experience knowledge to enhance communication and improve the dissemination of information.
- Leveraged a good understanding of the company's corporate policies to identify opportunities for prospective clients.
- Managed the organization's performance by promoting and publicizing the success stories of the company on our social media platforms.
- Demonstrated strong organizational skills by effectively disseminating multiple announcements in a timely manner.
Education
Master's Degree - Development Practice
University of Waterloo
12.2023
Postgraduate Certificate - Strategic Business Management
Conestoga College
08.2022
Postgraduate Certificate - Global Business Management
Conestoga College
08.2021
Bachelor of Arts - International Relations and Diplomacy
Riara University
03.2020
Certificate - Management and Leadership Program
Daystar University
06.2016
Skills
- Office and Administrative skills
- Strategic planning
- Program development
- Policy Analysis
- Communication Skills
- Microsoft Office
- GSI
- ESG
Awards
- Merit Award, University of Waterloo, Academic Award: GPA score of 85, 04/01/23
- Distinction in Postgraduate certificate: Strategic Business Management, Conestoga College, GPA score of 3.79, 08/01/22
- Distinction in Postgraduate certificate: Global Business Management, Conestoga College, GPA score of 3.76, 08/01/21
- Industry Champion, Issued by GLO-BUS in association with Conestoga College. Best-performing company in an industry setting where teams of students ran companies and crafted strategies aimed at achieving superior financial performance and market leadership., 08/01/22
- Climate Law and Governance Specialisation Course, COP27 : Executive Secretary, Climate Law and Governance Initiative, 11/01/22
- System Thinking Certification, Map The System Kindred Centre For Peace Advancement, 04/01/23
Languages
- English, fluent
- Swahili, fluent
Timeline
Court and Client Representative
Ministry of the Attorney General
09.2023 - Current
Business Development Representative - INTERN
Life From Water
05.2023 - 08.2023
Research Analyst
International Forum for Rural Transport and Development
04.2021 - 06.2022
Junior Associate
Urban Lines Consulting
09.2018 - 03.2021
Project Coordinator - INTERN
ARCrayon Limited
05.2017 - 09.2017
Master's Degree - Development Practice
University of Waterloo
Postgraduate Certificate - Strategic Business Management
Conestoga College
Postgraduate Certificate - Global Business Management
Conestoga College
Bachelor of Arts - International Relations and Diplomacy
Riara University
Certificate - Management and Leadership Program
Daystar University
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