NJEUNJI YAMI AXEL CEDRIC

Managed customer accounts to secure customer satisfaction and repeat business.

• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Set and achieved company defined sales goals.
• Informed customers of promotions to increase sales productivity and volume.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
• Retained excellent client satisfaction ratings through outstanding service delivery.

• Estimated weight, height and centers of balance to make precise placement on shelves
• Tied and secured loads to prevent shifting or damage to items
• Ensured effective and timely delivery of products to different sales points around Buea
• Moved goods between warehouse locations according to shipment and storage needs
• Took part in loading and unloading of products to and from warehouse
• Recognized defective material and reported issues to management
• Ensured safe housekeeping procedures and maintained cleanliness and functionality to avoid safety hazards and obstacles for safety
• Examined empty pallets for damage and moved pallets and other perishables to proper storage area.
• Cleaned and maintained warehouse in compliance with OSHA safety standards
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
• Prospected for leads to build pipeline and convert to sales opportunities
• Promoted brand at industry events and through ongoing networking efforts
• Negotiated contracts with outside providers and rates for facility leases to minimize costs to company
• Secured discounts from third-party logistics service providers to deliver substantial cost savings
• Reviewed established business practices and improved processes to reduce expenses
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

• GUINNESS CAMEROON LIMBE MILE 2 UNIT
• Monitored the work area in the entire warehouse to identify unsafe conditions and work practices
• Meet and exceed productivity and accuracy standards in all functions performed during assigned shifts
• Re-packing, palletizing, stacking, sorting and mounting crates for easy transportation
• Adherence to Guinness Cameroon safety programs and policies at the work site
• Ensured accurate counting of products and accurate bookkeeping on delivery of product
• Cultivate strong business relationships with customers to drive business development
• Ensured store is prepared for internal audits through analysis/preparation of quality assurance and inventory statistics