Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Mburu

Brampton

Summary

Driven and detail-oriented professional with experience at Loblaws and York University, excelling in customer service and research. Demonstrated work ethic through resolving complaints and enhancing customer loyalty, alongside contributing to impactful research presentations. Skilled in time management and effective communication, consistently delivering exceptional results and positive feedback.

Overview

2
2
years of professional experience

Work History

Cashier

Loblaws
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Lab Assistant

York University
06.2023 - 08.2023
  • Collaborated and communicated with team to brainstorm, develop, and finalize prototypes and research poster.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Presented research to school board officials, teachers, and sponsors.

Education

Bachelor of Engineering Science - Engineering

Western University
London, ON
05-2028

Skills

  • Customer service
  • Work ethic and integrity
  • Time management skills
  • Written and verbal communication

Timeline

Cashier

Loblaws
08.2023 - Current

Lab Assistant

York University
06.2023 - 08.2023

Bachelor of Engineering Science - Engineering

Western University
Catherine Mburu