Njae Goss
Los Angeles
Summary
Proactive and customer-focused, I excelled at Chic-Fil-A by enhancing team efficiency and safety, resolving customer issues with professionalism, and fostering strong team collaboration. My adeptness in cash handling and problem-solving, coupled with leadership qualities, significantly contributed to our team's performance, embodying the skills sought by employers. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Team Member
Chic-Fil-A
09.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
Shake Shack
11.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased sales through effective product placements and persuasive communication skills.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Inglewood High School
Inglewood, CA06.2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
- Organizing work stations
Timeline
Team Member
Chic-Fil-A
09.2023 - Current
Team Member
Shake Shack
11.2021 - 12.2022
Inglewood High School
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