NIZAR HAZIM
Burlington,Canada
Summary
Focused Professional Facilities Manager eager to contribute value by leveraging 20 years of leadership and industry experience. Skilled in managing large and medium scale residential and commercial facilities including residential compound, shopping malls, Data Centers. Offices and Amazon Fulfillment Center. My strong technical, business and financial skills that will streamline operations to decrease cost and promote organizational efficiency to positively impact company success..
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance Manager
JLL @ Amazon
01.2021 - Current
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime of equipment in a 3.4 million Sq.Ft Fulfillment center. Equipment / systems includes MHE, HVAC, Fire & Life Safety, Plumbing, Electrical, Power Generators and building repair.
- Led facility management staff (67 direct and indirect reports)and consultants in producing business plan that focused on facility operations.
- Develop and manage operational and Capital budget to establish cost-effective measures and allocated resources to maximize productivity and profitability.
- Manage department manpower and sub-contractors Performance Management as per their Service Level Agreement / KPIs
- Promote positive safety culture and ensure world class operation and maintenance services are being delivered consistently. .
- Regularly assess and develop risks risk mitigation plans and continuously analyze and improve processes to reduce cost variance and increase profit
- Manage stakeholder requirements and work with Engineering and Operation Department leads to ensure Amazon operation is running seamlessly at full capacity with minimal downtime.
- Successfully launched Amazon fulfillment Centers in Hamilton and helped Amazon Regional team launching their respective fulfillment centers in Edmonton and London.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement that has resulted in 8 % reduction of turnover.
Facilities Manager
ACML @ TD Bank
01.2018 - 01.2021
- Managed operations & maintenance of Data Center equipment including HVAC, Plumbing and Electrical Systems, Fire& Life Safety, Boilers, Generators, Chillers, Water Treatment, Cooling Towers and Switchgears
- Developed Annual Operational and Capital budgets and helped C-Level Management with strategic planning and Business Continuity Planning
- Developed and maintained Standard Operating Procedures, Method of Procedures and Emergency Procedures
- Managed contractor / Vendor service level agreements and controlled Business Metrics
- Managed Building Automation System and Computerized Maintenance Management System
- Planned, scheduled and coordinated all maintenance activities as well as repair work and developed effective Predictive Maintenance Management program.
- Drove continuous improvement of processes and systems operation.
- Interviewed, hired and trained qualified maintenance employees.
- Created sustainable improvement initiatives for efficient use of energy and documented records on pricing, energy consumption and activity reports.
- Conducted bi annual inspections of facility grounds, external structure, systems, and equipment.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
Maintenance Manager
Silver Hotel Group
01.2017 - 01.2018
- Managed maintenance of Two (2) Hotels (400 Rooms in total) in down town Toronto
- Managed Hotel Capital Improvement Projects within triple constraints of Time, Cost and Scope
- Responsible for developing, scheduling and coordinating preventive and predictive maintenance
- Addressed quality issues and developed action plans to improve efficiency and delivered positive customer satisfaction
- Key Achievements: Identified and implemented 100K $ in cost saving using highly energy efficient equipment and control devices
- Developed 'Room Care intensive Preventive Program' that enhanced maintenance response and resolution times.
Facilities Maintenance Manager
ABC Mall
01.2016 - 01.2017
- Managed maintenance of 1,72 Million Sq.Ft shopping mall and Seven (7) Retail Shopping centers and hired, trained and supervised staff of Twenty (20) Operational and Maintenance personnel
- Worked within budget guidelines and promoted strategic plans to identify cost savings and increase profit
- Enhanced Power and Cooling Reliability using effective Preventive & Predictive Maintenance
- Key Achievements: Developed and Modernized highly Responsive Work Management Center to deliver exceptional services to Guests / clients.
Facilities Operations and Maintenance Manager
Al Bustan Village Residential Compound, Olayan Group
01.2012 - 01.2016
- Managed operation of a 7.2 million Sq. Ft Residential Compound encompassing 800 Houses, Two Schools, Recreational Building, Commercial Center, 72 rooms Hotel, 22 Private and 2 Public Swimming Pools and oversaw the operation and maintenance of Combined Power & Cooling Plant, Water & Sewer Treatment Plants
- Sole point of contact for all operational and maintenance issues in 24/7 working environment
- Key Achievement: Hired and trained in collaboration with HR Department seventy-two (72) techs and housekeepers in less than 3 months
- Recognized for saving company around 200k US $ yearly by planning and managing transfer from contracted operation to in-house operation.
Resident Site Engineer
ORECO
01.2008 - 01.2012
- Provided overall project management for 6.67 million Sq. Ft residential compound (800 villas, two schools, recreation center, commercial center, 22 swimming pools and combined power and cooling plant from pre-construction to completion including design, coordination, budget, and schedule in collaboration with consultant and designers
- Ensured projects were delivered within triple constraints of cost, time and quality
- Communicated effectively with client representative, consultant, designer and construction manager and all other stakeholder at different levels
- Monitored, analyzed and forecasted project's cost reports, manage cost variances and maintain positive cash flow
- Developed project progress report and project risk mitigation including risk response and residual risks and escalate to senior manager and sponsor as needed
- Mentored and delegated large team and developed and maintained strong client relationship.
Education
Master of Science - Mechanical Engineering
Leb University
LEB07.2003
Skills
- Facilities and Projects Management
- Customer Service
- Continuous Improvement
- Health & Safety Management
- Multiple Sites Management
- Performance Management (SLA, KPIs)
- Financial Analysis & Budgeting
- Leadership & Coaching
- Multi-tasking and Problems Solver
- Safety Protocols
Education And Accreditation
- LEAN / SIX SIGMA GREEN BELT CERTIFICATION, MC GILL EXECUTIVE INSTITUTE, 2023-09-01
- Mini MBA, ROTMAN SCHOOL OF MANAGEMENT- UNIVERSITY OF TORONTO, CANADA, 2022-11-01
- CERTIFIED OSHA, NFPA 70e, WIMIS, CPR, ONTARIO, CANADA, 2021-09-01
- ACCREDITED OPERATION SPECIALIST (AOS) CREDENTIAL, UPTIME INSTITUTE, USA, 2019-09-01
- CERTIFIED FACILITY MANAGER (CFM) CREDENTIAL, IFMA, USA, 2017-07-01
- FACILITY MANAGEMENT PROFESSIONAL (FMP) CREDENTIAL, IFMA, USA, 2016-03-01
- PROJECT MANAGEMENT PROFESSIONAL (PMP) CREDENTIAL, PMI, USA, 2015-10-01
- LEED GREEN BUILDING ASSOCIATE, LEED GA, USA, 2012-05-01
- EDUCATIONAL CREDENTIAL ASSESSMENT from UNIVERSITY OF TORONTO, Master’s degree in Mechanical Engineering, 2013-10-01
Languages
English
Native or Bilingual
Certification
LEAN / SIX SIGMA GREEN BELT CERTIFICATION- MC GILL EXECUTIVE INSTITUTE- Quebec, CANADA SEP 2023
Mini MBA- ROTMAN SCHOOL OF MANAGEMENT- UNIVERSITY OF TORONTO, CANADA, NOV 2022
CERTIFIED OSHA, NFPA 70e, WIMIS, CPR- ONTARIO, CANADA, SEP 2021
ACCREDITED OPERATION SPECIALIST (AOS) CREDENTIAL, UPTIME INSTITUTE, USA, SEP 2019
CERTIFIED FACILITY MANAGER (CFM) CREDENTIAL, IFMA, USA, JULY 2017
FACILITY MANAGEMENT PROFESSIONAL (FMP) CREDENTIAL, IFMA, USA, MAR 2016
PROJECT MANAGEMENT PROFESSIONAL (PMP) CREDENTIAL, PMI, USA, OCT 2015
LEED GREEN BUILDING ASSOCIATE, LEED GA, USA
Timeline
Maintenance Manager
JLL @ Amazon
01.2021 - Current
Facilities Manager
ACML @ TD Bank
01.2018 - 01.2021
Maintenance Manager
Silver Hotel Group
01.2017 - 01.2018
Facilities Maintenance Manager
ABC Mall
01.2016 - 01.2017
Facilities Operations and Maintenance Manager
Al Bustan Village Residential Compound, Olayan Group
01.2012 - 01.2016
Resident Site Engineer
ORECO
01.2008 - 01.2012
Master of Science - Mechanical Engineering
Leb University
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