Nizam Ladha
Toronto,Canada
Summary
Experienced in management with a track record of enhancing operations and resolving issues. Strength lies in establishing strong connections with influential decision makers, customers, and team members to drive achievement of company objectives. Equipped with comprehensive training and practical experience, prepared to embrace fresh professional opportunities and tackle new challenges head-on.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Territory Manager - Sales and Service
Work N Wear
07.2022 - 09.2024
- Provided timely feedback to product development teams regarding customer needs and preferences, driving continuous improvement efforts across the organization.
- Improved customer satisfaction by providing exceptional product knowledge and technical support.
- Successfully resolved conflicts between clients or internally among team members, maintaining a positive work environment and promoting collaboration.
- Conducted market research to identify emerging trends and inform strategic decision-making within the organization.
- Negotiated favorable pricing terms with suppliers, resulting in increased profit margins for the company.
- Established a consistent follow-up system that ensured timely communication with clients after initial interactions.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Consulted with businesses to supply accurate product and service information.
- Monitored service after sale and implemented quick and effective problem resolutions.
Realtor
Royal Lepage Creditvalley Realestate
01.2008 - 08.2022
- Successfully develop, maintain and grow client relationships
- Meet and exceed sales plans through in-depth analysis of monthly business plan
- Proactively grow the business through various sales activities (i.e
- Door knocking and database follow up/management)
- Develop and execute successful marketing plans for listing clients
- Stay well-informed of all real estate news and initiatives
- Maintain board and client compliance as outlined by the Toronto Real estate board
- Manage all sales related administrative duties
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Manager
Goeasy
10.2010 - 09.2016
- Grew net operating income for multiple stores by 20-25% through aggressive sales and marketing strategies
- Received multiple awards for Top achievement among 200+ plus stores
- Focused on business development and profitability while mitigating risk to maintain a balanced portfolio of sustainable business
- Maximize customer and revenue growth through the execution of operational standards and by supporting the growth and development of store associates
- Engage in all facets of retail lease-to-own operations
- Day-to-day execution and management of budgets, inventory, loss prevention programs and daily store operations
- Responsible for recruitment and training of all part time and full-time associates, health and safety initiatives and employee relations
- Responsible for reviewing monthly P & L and identifying opportunities for improvement
- Established and retained customer relationships by ensuring timely product delivery and customer satisfaction
- Ensure store adheres to term and pricing standards and recommend resolution of store pricing needs
- Develop, guide, and monitor local store marketing efforts
- Ensure all company referral and incentive programs are in place and properly executed
- In the absence of the RM was enabled as acting RM
Managing Partner
MD Health Pharmacy
09.2006 - 05.2010
- Opened multiple pharmacies and medical clinics from the ground up
- Pharmacies and clinics were newly built in Brampton and Vaughan
- Actively focused on recruitment and retention of employees
- Promoted the business within the community by encouraging health awareness
- Implemented marketing strategies in order to increase customer base and revenue
- Through a strong financial and business acumen, ensured the pharmacy achieved and maintained sales targets, net profit, and accurate inventory control
- Prepared forecasting & revenue analysis data in determining growth potential
- Provided leadership and guidance to staff in ensuring strict adherence to pharmacy regulations as well as exceptional customer service
- Established strong working relationships with doctors and other medical staff
Financial Services Advisor
Royal Bank
01.2004 - 12.2006
- Provided superior client service by analyzing client needs in order to present customizable financial solutions to meet longer term goals
- Maximized opportunity with all clients to enhance referrals and sales activities
- Exercised due diligence in following procedures relative to account opening, anti-money laundering, negotiation, fraud, and cash and custody authorized credit
- Managed pricing and fee collection within prescribed guidelines, maintaining a balance of sales and portfolio and product profitability
- Provided financial advice regarding credit and investment solutions to ensure clients make informed decisions
Personal Banker
CIBC
01.2001 - 12.2004
- Responsible for promoting, selling and delivering a full range of personal banking products and services including collateral mortgages, loans, personal credit lines, mutual funds and self-directed RRSP’s
- Effectively structured mortgages for refinances, purchases or secured credit lines
- Contributed to effective team building through maintaining good working relationships with colleagues and partners
- Well-developed influential skills, to proactively promote products and services to customers in a highly competitive market
- Excellent ability to establish and maintain good customer relationships
- Ranked top 5 in the district
Education
Real Estate Property Law, Commercial Real Estate, Mortgage Financing
Ontario Real Estate Association
Toronto, Ontario01.2007
Economics -
University of Waterloo
Waterloo, Ontario01.2000
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Tech-savvy mindset
- Sales negotiation
- Business Development
- Staff Management
Languages
English
Native or Bilingual
Gujarati
Limited Working
Certification
- Seller Representative Specialist (SRS) - Real Estate Business Institute.
Timeline
Territory Manager - Sales and Service
Work N Wear
07.2022 - 09.2024
Manager
Goeasy
10.2010 - 09.2016
Realtor
Royal Lepage Creditvalley Realestate
01.2008 - 08.2022
Managing Partner
MD Health Pharmacy
09.2006 - 05.2010
Financial Services Advisor
Royal Bank
01.2004 - 12.2006
Personal Banker
CIBC
01.2001 - 12.2004
Economics -
University of Waterloo
- Seller Representative Specialist (SRS) - Real Estate Business Institute.
Real Estate Property Law, Commercial Real Estate, Mortgage Financing
Ontario Real Estate Association
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