NIYATI PATEL
Etobicoke,ON
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manufacturing Technician
Organic House Canada
08.2022 - Current
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Collaborated with engineering teams to identify areas for process improvement and develop innovative solutions.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Performed in-depth analysis of manufacturing processes, identifying areas for improvement and cost savings.
- Managed quality assurance initiatives.
- Generated, submitted and presented reports to enhance product quality standards.
- Conducted statistical studies to analyze or compare production costs for sustainable and nonsustainable designs.
Associate
Walmart
11.2021 - 04.2022
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
Food Service Worker
Subway
07.2021 - 10.2021
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Increased daily sales by upselling menu items based on customer preferences.
- Developed and maintained positive relationships with customers to enhance service.
Education
Advanced Diploma - Food Science Technology
Centennial College of Applied Arts And Technology
Scarborough, ON04.2022
Bachelor of Pharmacy -
CHARUSAT University
Gujarat, India04.2020
Skills
- SQL
- Python
- Microsoft Office (Excel, Word, Powerpoint)
- Power Bi
- Data Analytics
- Research Skills
- Presentation
- Negotiation
- Customer Service
- Communication Skills
- Public Speaking
- Team leadership
- Email management
- Calendar Management
- Site management
- Analytical skills
- Planning and procurement
- Time management
- Detail oriented
- Work under pressure and in fast-paced environment
Certification
- Google Data Analytics Certification
Languages
English
Full Professional
Timeline
Manufacturing Technician
Organic House Canada
08.2022 - Current
Associate
Walmart
11.2021 - 04.2022
Food Service Worker
Subway
07.2021 - 10.2021
Advanced Diploma - Food Science Technology
Centennial College of Applied Arts And Technology
Bachelor of Pharmacy -
CHARUSAT University